TP-Link Archer C7 Guide De Démarrage Rapide page 9

FAQ (Frequently Asked Questions)
Q1. What can I do if the login page does not appear?
A1. If the computer is set to a static or fixed IP address, change it to obtain an IP address automatically from the modem router.
A2. Verify http://tplinkmodem.net is correctly entered in the web browser and press Enter.
A3. Use another web browser and try again.
A4. Reboot your modem router and try again.
A5. Disable and enable the active network adapter.
Q2. What can I do if the DSL LED does not turn solid on?
A1. Check your cables and make sure they are all plugged in correctly, including the telephone lines and power adapter.
A2. Restore your modem router to its factory default settings.
A3. Remove the DSL splitter, directly connect the modem router to the phone jack and then reconfigure the modem router by following the
instructions in this Quick Installation Guide.
A4. Contact your ISP to verify if the DSL line is in good status.
A5. If you have tried all the suggestions above and the problem still exists, contact our Technical Support.
Q3. What can I do if I cannot access the Internet?
A1. Make sure the telephone and Ethernet cables are plugged in correctly.
A2. Try to log into the web management page of the modem router using the default address at http://tplinkmodem.net. If you can, try the
following answers. If you cannot, change your computer to obtain an IP address automatically from the modem router.
A3. Consult your ISP and make sure all the VPI/VCI (or VLAN ID), Connection Type, account username and password are correct. If they are not,
replace them with the correct settings and try again.
A4. Restore the modem router to its factory default settings and reconfigure the modem router by following the instructions in this Quick
Installation Guide.
A5. Please contact our Technical Support if the problem still exists.
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