Dimplex VF5452L Manuel Du Propriétaire page 14

Warranty
during (i) the 2 year limited warranty
period for products other than surrounds
(mantels) and trims, and (ii) the 1 year
limited warranty period for surrounds
(mantels) and trims, you have the
following rights:
• Glen Dimplex Americas will in its
sole discretion either repair or
replace such defective product or
part without charge. If Glen Dimplex
Americas is unable to repair or replace
such product or part, or if repair or
replacement is not commercially
practicable or cannot be timely made,
Glen Dimplex Americas may, in lieu
of repair or replacement, choose to
refund the purchase price for such
product or part.
• Limited warranty service will be
performed solely by dealers or service
agents of Glen Dimplex Americas
authorized to provide limited warranty
services.
• For products other than surrounds
(mantels) and trims, this 2 year
limited warranty entitles the purchaser
to on-site or in-home warranty
services. Accordingly, Glen Dimplex
Americas will be responsible for all
labour and transportation associated
with repairing or replacing the product
or part except as follows: (i) charges
which may be levied for travel costs
incurred to travel to the purchaser's
site where the product is located if the
purchaser's site is beyond 30 miles
(48 km) from the closest service depot
of Glen Dimplex Americas' dealer or
service agent; and (ii) the purchaser is
solely responsible for providing clear
access to all serviceable parts of the
product.
• For surrounds (mantels) and trims,
this 1 year limited warranty does
not entitle the purchaser to on-site
or in-house warranty services. The
purchaser is responsible for removal
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and transportation of the surrounds
(mantels) and trims (and any repaired
or replacement product or part) to
and from the authorized dealer's or
service agent's place of business.
On-site or in-home services for
surrounds (mantels) and trims may be
performed at the purchaser's specific
request and expense at Glen Dimplex
Americas' then-current rates for such
services. Glen Dimplex Americas
will not be responsible for, and this
limited warranty shall not include, any
expense incurred for installation or
removal of the surrounds (mantels)
or trims or any part thereof (or any
replacement product or part) including,
without limitation, all shipping costs
and transportation costs to and from
the authorized dealer's or service
agent's place of business and all
labour costs. Such costs shall be the
purchaser's responsibility.
What Glen Dimplex Americas and its
dealers and service agents are also not
responsible for:
IN NO EVENT WILL GLEN DIMPLEX
AMERICAS, OR ITS DIRECTORS,
OFFICERS, OR AGENTS, BE LIABLE
TO THE PURCHASER OR ANY THIRD
PARTY, WHETHER IN CONTRACT, IN
TORT, OR ON ANY OTHER BASIS, FOR
ANY INDIRECT, SPECIAL, PUNITIVE,
EXEMPLARY, CONSEQUENTIAL, OR
INCIDENTAL LOSS, COST, OR DAMAGE
ARISING OUT OF OR IN CONNECTION
WITH THE SALE, MAINTENANCE, USE,
OR INABILITY TO USE THE PRODUCT,
EVEN IF GLEN DIMPLEX AMERICAS
OR ITS DIRECTORS, OFFICERS, OR
AGENTS HAVE BEEN ADVISED OF
THE POSSIBILITY OF SUCH LOSSES,
COSTS OR DAMAGES, OR IF SUCH
LOSSES, COSTS, OR DAMAGES ARE
FORESEEABLE. IN NO EVENT WILL
GLEN DIMPLEX AMERICAS, OR ITS
OFFICERS, DIRECTORS, OR AGENTS
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