Troubleshooting - Niko 10-589 Mode D'emploi

10-589

Troubleshooting

A list of possible problems with their causes and remedies is given below.
Problem
Your video internal
unit does not do
anything anymore.
You press
door does not open.
There is a call but no
ring tone. Only the red
LED lights up.
You cannot switch on
the light at the exter-
nal unit via
The door automati-
cally opens when you
receive a call.
The red LED flashes
5 times.
You cannot call up
the camera image or
make a call. The red
LED flashes 3 times.
The image on the
video internal unit is
not clear.
The communication is
difficult to under-
stand. A high-pitched
tone is sometimes
heard.
User manual - Video internal unit
Cause
There is a power failure.
The installer has assigned a
but the
second function to this function
key button:
• If you are in conversation, you
use this button to open the door.
• If you are not in conversation,
you switch on the light with this
button.
The ring tone has been deactivated Press
The installer has assigned a
another function to this function
. key button: if you press this button,
you call another internal unit.
No lighting system is installed.
The 'ring-and-come-in' function is
activated.
You receive a second call.
The video or voice channel is busy. Press
The image settings on the video
internal unit need readjustment.
Noise at the external unit distorts
the voice signal.
Remedy
Check the power supply in your
home.
If the problem is limited to the video
internal unit, contact your installer.
Firs press to make a call.
Then press to open the door.
to reactivate the ring tone.
Contact your installer if you want to
modify the function of this function
key button.
Contact your installer if you want to
modify the function of this function
key button.
Press to deactivate the function..
End the first call so that you can
answer the second call.
to reactivate the video
channel.
Press to reactivate the voice
channel.
Adjust the brightness of the image
using the buttons and
If this does not help, contact your
installer.
Hold down to activate 1-way
communication (walkie-talkie
principle).
Then hold the button down to talk
and release the button to listen to
your visitor.
EN
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