Terms & Conditions - Silverline 268317 Manuel D'utilisation

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  • FRANÇAIS, page 10
268317
This Silverline product comes with a 3 year guarantee
Register this product at www.silverlinetools.com within 30 days of purchase in
order to qualify for the 3 year guarantee. Guarantee period begins according to
the date of purchase on your sales receipt.
Guarantee period becomes effective from the date of retail purchase as detailed
on your sales receipt.
PLEASE KEEP YOUR SALES RECEIPT
If this product develops a fault within 30 days of purchase, return it to the stockist
where it was purchased, with your receipt, stating details of the fault. You will
receive a replacement or refund.
If this product develops a fault after the 30 day period, return it to:
Silverline Tools Service Centre
PO Box 2988
Yeovil
BA21 1WU, UK
The guarantee claim must be submitted during the guarantee period. You must
provide the original sales receipt indicating the purchase date, your name, address
and place of purchase before any work can be carried out. You must provide
precise details of the fault requiring correction. Claims made within the guarantee
period will be verified by Silverline to establish if the deficiencies are related to
material or manufacturing of the product. Carriage will not be refunded. Items
for return must be in a suitably clean and safe state for repair, and should be
packaged carefully to prevent damage or injury during transportation. We may
reject unsuitable or unsafe deliveries. All work will be carried out by Silverline
or its authorized repair agents. The repair or replacement of the product will not
extend the period of guarantee Defects recognised by us as being covered by
the guarantee shall be corrected by means of repair of the tool, free of charge
(excluding carriage charges) or by replacement with a tool in perfect working
order. Retained tools, or parts, for which a replacement has been issued, will
become the property of Silverline. The repair or replacement of your product
under guarantee provides benefits which are additional to and do not affect your
statutory rights as a consumer.
Silverline Tools Guarantee
Registering your purchase
Registration is made at silverlinetools.com by selecting the Guarantee Registration
button. You will need to enter:-
• Your personal details
• Details of the product and purchase information
Once this information is entered your guarantee certificate will be created in
PDF format for you to print out and keep with your purchase.
Terms & Conditions
What is covered:
The repair of the product, if it can be verified to the satisfaction of Silverline that
the deficiencies were due to faulty materials or workmanship within the
guarantee period.
If any part is no longer available or out of manufacture, Silverline will replace
it with a functional replacement part.
Use of this product in the EU.
What is not covered:
Silverline Tools does not guarantee repairs required as a result of:
Normal wear and tear caused by use in accordance with the operating instructions
eg blades, brushes, belts, bulbs, batteries etc. The replacement of any provided
accessories drill bits, blades, sanding sheets, cutting discs and other related
items. Accidental damage, faults caused by negligent use or care, misuse,
neglect, careless operation or handling of the product. Use of the product for
anything other than normal domestic purposes. Change or modification of the
product in any way. Use of parts and accessories which are not genuine Silverline
components. Faulty installation (except installed by Silverline).
Repairs or alterations carried out by parties other than Silverline or
its authorized repair agents. Claims other than the right to correction of faults on
the tool named in these guarantee conditions are not covered by the guarantee.
12/24V Battery Charger
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