Question 4. I used my player to transfer files back and forth between different
computers. Will defragmenting the player hard disk do any harm to it?
Answer:
Defragmenting the player hard disk may be useful after having transferred many files to and
from the player. It is never harmful to use the defragment on the player. Make sure no other
programs are running while using the Windows® defragment utility. Make sure you have
connected the player with the external power adapter during this procedure.
Question 5. My files have disappeared from the player.
Answer:
Make sure that you browse your files via the correct Browser mode which means correct
filtered views such as Photos, Music, or Movies.
Question 6. Why do some supported photo formats, cannot be shown in the photo
function?
Answer:
In the JPEG format there are different modes. The player doesn't support all the modes. So
you have to change your photo format first as follow:
(1) Use Photoshop to open the photo;
(2) Choose "File" then "save as" from the menu, as the picture on the left hand side shows,
select the picture format as JPEG, input the file name and click the "save" icon;
(3) After click on the "save" icon, a new window will appear as the picture on the right hand
side shows, select "Baseline (standard)" or "Baseline optimized";
(4) Click the "OK" icon.
Question 7. During power on, why does the TV will have a short flashing, blue screen or
screensaver?
Answer:
This is normal, when the system initializes, it will setup the corresponding parameters so it can
output the correct video signal to the TV, during the initializing time, the TV will receive
incorrect signals or the signals will not be stable and will cause the TV screen to flash, some
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