DSC Power Série Manuel D'instructions page 15

Limited Warranty
Digital Security Controls Ltd. warrants the original purchaser that for a period of
twelve months from the date of purchase, the product shall be free of defects in
materials and workmanship under normal use. During the warranty period, Dig-
ital Security Controls Ltd. shall, at its option, repair or replace any defective
product upon return of the product to its factory, at no charge for labour and
materials. Any replacement and/or repaired parts are warranted for the remain-
der of the original warranty or ninety (90) days, whichever is longer. The origi-
nal purchaser must promptly notify Digital Security Controls Ltd. in writing that
there is defect in material or workmanship, such written notice to be received in
all events prior to expiration of the warranty period. There is absolutely no war-
ranty on software and all software products are sold as a user license under the
terms of the software license agreement included with the product. The Cus-
tomer assumes all responsibility for the proper selection, installation, operation
and maintenance of any products purchased from DSC. Custom products are
only warranted to the extent that they do not function upon delivery. In such
cases, DSC can replace or credit at its option.
International Warranty
The warranty for international customers is the same as for any customer within
Canada and the United States, with the exception that Digital Security Controls
Ltd. shall not be responsible for any customs fees, taxes, or VAT that may be
due.
Warranty Procedure
To obtain service under this warranty, please return the item(s) in question to the
point of purchase. All authorized distributors and dealers have a warranty pro-
gram. Anyone returning goods to Digital Security Controls Ltd. must first obtain
an authorization number. Digital Security Controls Ltd. will not accept any ship-
ment whatsoever for which prior authorization has not been obtained.
Conditions to Void Warranty
This warranty applies only to defects in parts and workmanship relating to nor-
mal use. It does not cover:
• damage incurred in shipping or handling;
• damage caused by disaster such as fire, flood, wind, earthquake or lightning;
• damage due to causes beyond the control of Digital Security Controls Ltd.
such as excessive voltage, mechanical shock or water damage;
• damage caused by unauthorized attachment, alterations, modifications or for-
eign objects;
• damage caused by peripherals (unless such peripherals were supplied by Dig-
ital Security Controls Ltd.);
• defects caused by failure to provide a suitable installation environment for the
products;
• damage caused by use of the products for purposes other than those for which
it was designed;
• damage from improper maintenance;
• damage arising out of any other abuse, mishandling or improper application of
the products.
Items Not Covered by Warranty
In addition to the items which void the Warranty, the following items shall not
be covered by Warranty: (i) freight cost to the repair centre; (ii) products which
are not identified with DSC's product label and lot number or serial number; (iii)
products disassembled or repaired in such a manner as to adversely affect per-
formance or prevent adequate inspection or testing to verify any warranty claim.
Access cards or tags returned for replacement under warranty will be credited or
replaced at DSC's option. Products not covered by this warranty, or otherwise
out of warranty due to age, misuse, or damage shall be evaluated, and a repair
estimate shall be provided. No repair work will be performed until a valid pur-
chase order is received from the Customer and a Return Merchandise Authorisa-
tion number (RMA) is issued by DSC's Customer Service.
Digital Security Controls Ltd.'s liability for failure to repair the product under
this warranty after a reasonable number of attempts will be limited to a replace-
ment of the product, as the exclusive remedy for breach of warranty. Under no
circumstances shall Digital Security Controls Ltd. be liable for any special, inci-
dental, or consequential damages based upon breach of warranty, breach of con-
tract, negligence, strict liability, or any other legal theory. Such damages include,
but are not limited to, loss of profits, loss of the product or any associated equip-
ment, cost of capital, cost of substitute or replacement equipment, facilities or
services, down time, purchaser's time, the claims of third parties, including cus-
tomers, and injury to property. The laws of some jurisdictions limit or do not
allow the disclaimer of consequential damages. If the laws of such a jurisdiction
apply to any claim by or against DSC, the limitations and disclaimers contained
here shall be to the greatest extent permitted by law. Some states do not allow
the exclusion or limitation of incidental or consequential damages, so that the
above may not apply to you.
Disclaimer of Warranties
This warranty contains the entire warranty and shall be in lieu of any and all
other warranties, whether expressed or implied (including all implied warranties
of merchantability or fitness for a particular purpose) and of all other obligations
or liabilities on the part of Digital Security Controls Ltd. Digital Security Con-
trols Ltd. neither assumes responsibility for nor authorizes any other person pur-
porting to act on its behalf to modify or to change this warranty, nor to assume
for it any other warranty or liability concerning this product.
This disclaimer of warranties and limited warranty are governed by the laws of
the province of Ontario, Canada.
WARNING: Digital Security Controls Ltd. recommends that the entire system
be completely tested on a regular basis. However, despite frequent testing, and
due to, but not limited to, criminal tampering or electrical disruption, it is pos-
sible for this product to fail to perform as expected.
Out of Warranty Repairs
Digital Security Controls Ltd. will at its option repair or replace out-of-warranty
products which are returned to its factory according to the following conditions.
Anyone returning goods to Digital Security Controls Ltd. must first obtain an
authorization number. Digital Security Controls Ltd. will not accept any ship-
ment whatsoever for which prior authorization has not been obtained.
Products which Digital Security Controls Ltd. determines to be repairable will
be repaired and returned. A set fee which Digital Security Controls Ltd. has pre-
determined and which may be revised from time to time, will be charged for
each unit repaired.
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