Troubleshooting
No
Code
3
4
5
6
7
54 English
WA3400T_DC68-03850E-01_EN.indd 54
Water is not supplied.
•
Make sure the water taps are open.
•
Make sure the water hoses are not clogged.
•
Make sure the water taps are not frozen.
•
Make sure the washing machine is operating with sufficient
water pressure.
4C
•
Make sure that the cold water tap and the hot water tap are
properly connected.
•
Clean the mesh filter as it may be clogged.
NOTE
When the washer displays "4C", the washer do draining for
3 minutes. During this time, the POWER button is inoperative.
•
Make sure the cold water supply hose is firmly connected to
the cold water tap.
4C2
If it is connected to the hot water tap, the laundry may be
deformed with some cycles.
Water is not draining.
•
Make sure the drain hose is not frozen or clogged.
•
Make sure the drain hose is positioned correctly, depending
on the connection type.
5C
•
Clean the debris filter as it may be clogged.
•
Make sure the drain hose is straightened all the way to the
drain system.
•
If the information code remains, contact a customer service
centre.
The electronic control needs to be checked (Over Voltage Error).
•
Check the PCB and wire harness.
9C1
•
Check if power is supplied properly.
If the information code remains, contact a customer service
•
centre.
Low voltage detected
•
Check if the power cord is plugged in.
9C2
•
If the information code remains, contact a customer service
centre.
Meaning
2020-07-07 PM 4:16:00