If you
Possible Causes and/or Recommended Solutions
experience
The refrigerator
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will not operate
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The motor
Your new refrigerator may run longer than your old one. Energy efficient refrigerators run longer at lower, more
seems to run
energy efficient speeds. Your refrigerator may run even longer if the room is warm, a large food load is added,
too much
the door is opened often, or if the door has been left open.
The refrigerator
Refrigerator noise has been reduced over the years. Due to this reduction in operating noise, you may notice
is noisy
unfamiliar noises that are normal. Following are some normal sounds with an explanation:
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The door will not
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close
completely
The door is
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difficult to open
Temperature is
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too warm
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There is interior
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moisture
buildup
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NOTE: Some
moisture buildup
is normal.
The ice maker
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is not
producing ice or
not enough ice
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The ice cubes
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are hollow or
small
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NOTE: This is an
■
indication of low
water pressure.
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Off-taste, odor
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or gray color in
the ice
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03-Dec-2019 18:58:20 EST | RELEASED
Not connected to an electrical supply - Plug the power cord into a grounded 3-prong outlet. Do not use
an extension cord.
No power to the electrical outlet - Plug in a lamp to see if the outlet is working.
Household fuse blown or circuit breaker tripped - Replace the fuse or reset the circuit breaker. If the
problem continues, contact an electrician.
Control is not turned on - Turn on the refrigerator control. See "Using the Controls."
New Installation - Allow 24 hours following installation for the refrigerator to cool completely.
NOTE: Adjusting the temperature controls to coldest setting will not cool the refrigerator more quickly.
Buzzing - heard when the water valve opens to fill the ice maker
Clicking/Snapping - valves opening or closing
Pulsating - fans/compressor adjusting to optimize performance
Rattling - flow of refrigerant, water line, or from items placed on top of the refrigerator
Sizzling/Gurgling - water dripping on the heater during defrost cycle
Popping - contraction/expansion of inside walls, especially during initial cool-down
Water running - may be heard when ice melts during the defrost cycle and water runs into the drain pan
Creaking/Cracking - occurs as ice is being ejected from the ice maker mold.
The door is blocked open - Move food packages away from door. Push bin or shelf back in the correct
position. Make sure the crisper cover is fully pushed in, so that the back rests on the supports.
Gaskets are dirty or sticky - Clean gaskets and contact surfaces with mild soap and warm water. Rinse
and dry with soft cloth.
New Installation - Allow 24 hours following installation for the refrigerator to cool completely.
Door(s) opened often or not closed completely - Allows warm air to enter refrigerator. Minimize door
openings and keep doors fully closed.
A large amount of warm food has been recently added - Allow several hours for refrigerator to return to
normal temperature.
Check that the Temperature Control(s) are set correctly for the surrounding conditions - Adjust the
controls to one setting colder. Check temperature in 24 hours. See "Using the Controls."
Humid room - Contributes to moisture buildup in the refrigerator.
Door(s) opened often or not closed completely - Allows humid air to enter the refrigerator. Minimize door
openings and keep door fully closed.
The ice maker is not connected to a water supply - Connect refrigerator to water supply and turn water
shutoff valve fully open.
A kink in the line can reduce water flow - Straighten the water source line.
Ice maker is not turned on - Make sure the ice maker wire shutoff arm or switch (depending on model) is
in the ON position.
New installation - Wait 24 hours after ice maker installation for ice production to begin. Wait 3 days for full
ice production.
Large amount of ice recently removed - Allow sufficient time or ice maker to produce more ice.
Ice cube jammed in the ice maker ejector arm - Remove ice from the ejector arm with a plastic utensil.
A reverse osmosis water filtration system connected to our cold water supply can decrease water
pressure - See "Water Supply Requirements."
The water valve is not completely open - Completely open the water shutoff valve.
A kink in the line can reduce water flow - Straighten the water source line.
A reverse osmosis water filtration system connected to our cold water supply can decrease water
pressure - See "Water Supply Requirements."
If questions regarding water pressure remain, call a licensed, qualified plumber.
New plumbing connections can cause discolored or off-flavored ice - Discard the ice and wash the
ice storage bin. Allow 24 hours for the ice maker to make new ice, and discard the first 3 batches of ice
produced
Ice stored too long can develop an off-taste - Discard ice. Wash ice bin. Allow 24 hours for ice maker to
make new ice.
Food odor transferring to ice - Use airtight, moisture proof packaging to store food.
There are minerals (such as sulfur) in the water - A water filter my need to be installed to remove the
minerals.
In some European factories the letter "W" of the part code mentioned herein will be automatically
14
replaced by the number "4000" (e.g. "W12345678" becomes "400012345678")