My Highway keeps
Auto standby mode is
switching off by itself.
switched on.
I can't connect my
Bluetooth is switched off on
Highway to a compatible
your mobile device.
mobile device.
Another Bluetooth device is
connected to your Highway.
Your Highway isn't paired
correctly with your mobile
device.
The wireless controller is
The batteries in the controller
unresponsive or the
are dead.
screen is blank.
The software has stopped
working.
* To perform a power reset, use a paperclip to press and hold the reset button on the antenna for 10 seconds.
If you need more help, visit support.pure.com.
If this is happening too often, change the auto standby setting. Read more on page 18.
Check that your mobile device is Bluetooth compatible and Bluetooth is switched on.
Switch off Bluetooth on the other device.
Pair your Highway with your mobile device again. Read more on page 15.
Replace the batteries in the controller.
Remove and then reinsert the batteries in the controller.
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