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– the consumer has not followed the rules on usage, care and treatment of the product (see instruction
manual).
10. Normal wear and tear is excluded from the commercial guarantee. Likewise, defects (e.g. rust, scratches,
corrosion) caused by external influences, external environmental factors (e.g. accident, hail, ice, snow,
flooding, high humidity) or lack of maintenance and care. See also section 11.
11. The following table provides detailed insights into defects that fall under the "Go Carefree" commercial
guarantee respectively. The table is differentiated by hard goods (e.g. frame, wheels, parking brake, etc.)
and soft goods or accessories (e.g. zipper, buttons, belt etc.). Section 9 and 10 shall apply accordingly:
teutonia Hard Goods guarantee Coverage
Item
Parking brake
Frame
Handlebar grip
Handbrake
Seat Brackets
Swivels (excl. wheels)
EVA wheels
Air wheels
Bumper bar
Incorrect assembly
teutonia Soft Goods & Accesory guarantee Coverage
Item
Zippers
Torn Seams
Snap Fasteners
Stains
Colour fading
Rips and Tears
Harness
Mould/pilling formation
Accessories
12. The present commercial guarantee does not limit the legal rights, in particular warranty claims against the
dealer of the product and possible claims under the applicable statutory warranty on product liability against
the manufacturer.
Complaint
No function
No function
Scratches & Rust
Powder coat flaking off
No folding function
Noises/Squeaking
Damaged
Spinning on handlebar
No or reduced function
No or reduced function
No or reduced function
No function
No or reduced function
Worn tread
Wobbling
Worn tread
Punctures
Broken
Damaged foam
Complaint
Broken or no function
Broken, fallen off, or No Function
UV Damage( Major Fading)
Washing
TEUTONIA GO CAREFREE GUARANTEE
Cause/Comment
All other than adjustment
Adjustment only
Wear & tear is not covered
All other than adjustment & worn pads
Adjustment only
Worn pads
Broken parts
Wear & tear
Wear & tear
Wear & tear
Wear & tear
Cause/Comment
See the elements of soft goods
1 year
2 years
3 years
yes
yes
yes
yes
yes
yes
no
no
no
yes
yes
yes
yes
yes
yes
no
no
yes
yes
no
no
no
no
no
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
yes
no
no
no
no
no
no
no
no
no
no
no
no
yes
yes
yes
no
no
no
no
no
no
1 year
2 year
3 year
no
no
yes
no
no
yes
no
no
yes
no
no
no
yes
no
no
no
no
no
no
no
yes
yes
yes
yes
no
no
no
no
no
yes
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