Additional Information; After-Sales Service - EWT OMC500M Manuel D'utilisation

Additional Information

AFTER SALES SERVICE
Your product is guaranteed for one year from the date of purchase. Within this period, we undertake to repair or ex-
change this product free of charge (excluding transducer discs & subject to availability) provided it has been installed
and operated in accordance with these instructions. Your rights under this guarantee are additional to your statutory
rights, which in turn are not affected by this guarantee.
RECYCLING
For electrical products sold within the European Community - At the end of the electrical products useful life
it not be disposed of with household waste. Please recycle where facilities exist. Check with your Local
Authority or retailer for recycling advice in your country.
PATENT / PATENT APPLICATION
Products within the Optimyst range are protected by one or more of the following patents and patent applications:
Great Britain GB2460259B, GB2475794B, GB2418014, EP2029941, GB2436212, GB2402206B
United States US8413358, US8136276, US7967690, US8574086
Russia RU2434181
European EP2029941, EP2315976, EP1787063 (A1), EP2388527, EP2029941,
China CN101883953A, CN102105746A, CN101057105 (A), CN101438104
Australia AU2009248743A1, AU2007224634
Canada CA2725214, CA2579444, CA2645939
South Africa ZA2008/08702
Mexico MX2008011712
South Korea KR101364191
Japan JP5281417, JP5496291
Brazil BRP10708894
India 4122/KOLNP/2008
New Zealand NZ571900
Troubleshooting
Symptom
The fl ame effect will
not start.
The fl ame effect is too
low.
Unpleasant smell
when unit is used.
The fl ame effect has
too much smoke.
Cause
Mains plug is not plugged in.
Low water level.
Low voltage connector not connected
properly. (See Fig.7)
Flame effect control knob is set too low.
The Disc in the transducer might be dirty
The wire from the Transducer Unit is sitting
over the disc
Dirty or stale water.
Using unfi ltered tap water.
Flame effect setting is too high.
Corrective Action
Check plug is connected to wall socket
correctly.
Check that the water tank is full and there is
water in the sump.
Check that the connector is inserted
correctly. (See Fig.7)
Increase level of fl ame by pressing
your remote or receiver
Clean the Disc with a soft brush. See 'Main-
tenance.' for a step by step procedure.
Direct the wire to the back of the sump and
make sure it sits into the side slot exiting the
sump.
Clean the unit as described under
maintenance.
Use only fi ltered tap water.
Turn down the fl ame effect. Give the fl ame
generator some time to adjust to the new
setting.
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on