4
Troubleshooting
Problem
Poor cooling
performance
The unit starts and stops
frequently
Poor heating
performance
22 / 84 EN
Possible causes
Temperature setting may be
higher than the ambient room
temperature
The heat exchanger on the indoor
or outdoor unit is dirty
The air filter is dirty
The air inlet or outlet of either unit
is blocked
Doors and windows are open
Excessive heat is generated by
sunlight
Low refrigerant due to leak or
long-term use
There's too much or too little
refrigerant in the system
There is air, incompressible
gas or foreign material in the
refrigeration system
System circuit is blocked
The compressor is broken
The voltage is too high or too low
The outdoor temperature is lower
than 7°C (44.5°F)
Cold air is entering through doors
and windows
Low refrigerant due to leak or
long-term use
Free match split type air conditioner / User Manual
Solution
Lower the temperature setting
Clean the affected heat exchanger
Remove the filter and clean it
according to instructions
Turn the unit off, remove the
obstruction and turn it back on
Make sure that all doors and
windows are closed while
operating the unit
Close windows and curtains during
periods of high heat or bright
sunshine
Check for leaks, re-seal if
necessary and top off refrigerant
Check for leaks and recharge the
system with refrigerant
Evacuate and recharge the system
with refrigerant
Determine which circuit is blocked
and replace the malfunctioning
piece of equipment
Replace the compressor
Install a manostat to regulate the
voltage
Check for leaks and recharge the
system with refrigerant
Make sure that all doors and
windows are closed during use
Check for leaks, re-seal if
necessary and top off refrigerant