Warranty Conditions - Intenso POWERBANK S10000-C Mode D'emploi

Dear customer,
Thank you for opting for a high-quality Intenso product. All Intenso products are
subject to constant quality inspections and the legal warranty period applies, of
course, from the date of purchase. Please be sure therefore to save the sales
receipt as proof of purchase.

Warranty conditions

The warranty only covers material and production defects. Intenso International
GmbH is not liable for any data loss in the delivered devices. The free of charge
warranty service covers the repair or replacement of defective parts. Please
understand that we cannot render any warranty services, e.g. in case of:

Misuse or improper handling, installation or use

Damages, scratches or wear

Modifications, manipulation or repairs by third parties

Damages through force majeure or transport
Your Intenso International GmbH
CLAIM PROCEDURE
In case of a claim, please proceed as follows:
1. Only returns accompanied with all accessories and sales receipt are
accepted.
2. In addition, a RMA number is absolutely required for return
shipments. You can request this RMA number via e-mail or through
the service hotline.
3. Please package the product including all accessories and the sales
receipt safe for transport. Please stamp the package.
4. Please affix the RMA number clearly visible on the outside of the
package.
Please send to the following service address:
INTENSO INTERNATIONAL GMBH
Service Center (your RMA-No.)
Kopernikusstraße 12-14
D-49377 Vechta
Warranty conditions
Service Hotline: +49 (0) 900 –
1 50 40 30
(0.39 € / min. from the landline in
Germany. Usual costs apply.)
Email: support@intenso-international.de
Internet: www.intenso-international.de
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