GRE BC3800 Mode D'emploi page 12

Something wrong?
If you suspect something is wrong with your Bomba calor Heat Pump ?
Before you call for service read trough Chapter C. Potential Failures, and fill out this form.
If possible send by Email to your dealer, and keep it in front of you when you call the serviceman.
Type of Heat Pump: Bomba calor 3.8 KW
Bomba calor 12.5 KW
1. Serial No:
2. Installation date: Year
3. Sold by:
4. Heat Pump installed: (a) Outside
5. Distance to obstacles: Front
6. Pool Surface Area:
7. Filter Pump:
8. Pressure on the manometer on Filter-tank:
9. Air temperature
10. Gas Pressure on manometer on heat pump?
11. Max Pool Temperature reached
12. Desired Pool Temp
13. Does the pool have a cover? YES / NO
14. Is there Ground Water around the pool? YES / NO / I DON'T KNOW
15. Try to describe the problem:
A. If Heat Pump is running continuously:
1. Is the heat pump: (a) Heating
2. Is there an Error Code? YES / NO // If YES, what is the Error Code?
(check the error code according to p.10 in the manual)
3. Is the fan running? YES / NO
4. Is there ice on "Radiator" (Evaporator) ? YES / NO
5. Is there Cold Air from Radiator? YES / NO
6. Are there leaves, fungus or dirt on or between the fins on the "Radiator" (Evaporator)? YES / NO
7. Stop the Heat Pump
8. Does the fan start? YES / NO
9. After approx 1 min, does the compressor start? YES / NO
10. Voltage on the heat pump connections: Standby
, Bomba calor 21 KW
Month
(b) Inside
m Back
m2
kW.
C.
°C.
(b) Not Heating enough
. Wait 3 min. Start Heat Pump
, Bomba calor 4.5 KW
.
(Date )
Installed by:
(c) Inside in a shed with open door
m
running
°C
. Listen and watch the Display for 3 min.
V
- 12 -
, Bomba calor 9 KW
not running
(c) Not heating at all
Running V
,