LG D221 Mode D'emploi page 244

5. Using the Hard Reset (Factory reset)
WARNING
If you perform a Hard Reset, all user applications, user data and DRM
licenses will be deleted. Please remember to backup any important data
before performing a Hard Reset.
1 Turn the phone off.
2 Press and hold the Power/Lock Key + Volume Down Key .
3 Release the Power/Lock Key when the LG logo is displayed.
4 Press the Power/Lock Key again within 3 seconds.
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When the Factory data reset screen appear, release all keys.
6 Press the Power/Lock Key two more times displayed on the screen in this state,
Factory Reset is performed.
7 If when you press the Volume Up Key or Volume Down Key, Factory Reset is not
performed and boots Normally.
Factory data reset - Erases all data on the phone, except as follows. In the event of
device failure or error, your device may record in an error log information about the device's
status at the time of the error event. The information recorded in the error log may include
data about application names and usage, cell phone location and number, GPS status,
memory usage and other non-personal device status information. This information is stored
on your phone, and can only be accessed by LG if the phone is physically returned to LG
for repair and service. The error log information is used by LG only to diagnose, repair, and
improve LG's products and services.
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