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Guarantee
• We take special care to select high quality materials and use manufacturing techniques that allow us
to create products incorporating design and durability. This product GoodHome has a manufacturer's
guarantee of 2 years against manufacturing defects, from the date of purchase (if bought in store) or
date of delivery (if bought online), at no additional cost for normal (non-professional or commercial)
household use.
• To make a claim under this guarantee, you must present your proof of purchase (such as a sales
receipt, purchase invoice or other evidence admissible under applicable law), please keep your proof of
purchase in a safe place. For this guarantee to apply, the product you purchased must be new, it will not
apply to second hand or display products. Unless stated otherwise by applicable law, any replacement
product issued under this guarantee will only be guaranteed until expiry of the original period guarantee
period.
• This guarantee covers product failures and malfunctions provided the product was used for the purpose
for which it is intended and subject to installation, cleaning, care and maintenance in accordance with
the information contained in these terms and conditions, in the user manual and standard practice,
provided that standard practice does not conflict with the user manual.
• This guarantee does not cover defects and damage caused by normal wear and tear or damage
that could be the result of improper use, faulty installation or assembly, neglect, accident, misuse, or
modification of the product. Unless stated otherwise by applicable law, this guarantee will not cover, in
any case, ancillary costs (shipping, movement, costs of uninstalling and reinstalling, labour etc), or direct
and indirect damage.
• If the product is defective, contact directly the store where the product has been purchased. We will,
within a reasonable time, replace.
• Rights under this guarantee are enforceable in the country in which you purchased this product.
Guarantee related queries should be addressed to the store you purchased this product from.
• The guarantee is in addition to and does not affect your statutory rights.
• This product shall only be connected to Solna and Loreto electric towel warmers. All connection to
another appliance is prohibited and will not be under the product guarantee.
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