Care and Maintenance
Troubleshooting
Problem
The appliance does not heat up.
The appliance heats continuously.
The room stays cold.
The appliance does not resume
heating after the window is closed
and the "Open Window" function
is active.
The appliance gives a smell.
IMPORTANT: If the problem persists, disconnect the power supply for 15 seconds
then check its operation.
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195291_s2_s2_3663602438021_GOODHOME_A5_IM_EN_V05.indb 17
Solutions
• Check if the appliance is correctly connected to the mains power
grid and powered.
• Increase the temperature set point on the appliance regulator.
•
The safety device has tripped. eliminate the cause of
overheating (for example, obstructions or covering of
blower).
• Reduce the temperature set point on the appliance regulator.
• If it continues to heat, contact your local dealer or a qualified
professional.
• Make sure there are no garments covering the control device or
temperature sensor.
• Make sure the power of the appliance is adequate for the room to
be heated.
• If the appliance is being used for the first time, the room takes
at least a couple of hours to heat to the required temperature
(setting the radiator to maximum does not raise the temperature
more quickly).
• It may be necessary to wait a few minutes before the sensor
detects the window closing.
• Check that the area around the appliance Command is free of
any obstacles.
• Deactivate and activate the function again.
• Should the response time of the function be too long, you can at
any time stop the radiator manually.
• If the problem persists, contact your dealer or qualified
personnel.
• When it is used for the rst time or if it has remained unused
for a prolonged period of time, the appliance can release an
unpleasant smell, which should disappear quickly.
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13/2/2020 5:35 PM
13/2/2020 5:35 PM