Operation; Other Symbols In This Documentation; Units Of Measurement; Safety - Stiebel Eltron ISG web Utilisation Et Installation

OPERATION

Safety

1.3

Other symbols in this documentation

Note

General information is identified by the adjacent symbol.
f Read these texts carefully. f
Symbol Meaning
Material losses
!
(appliance damage, consequential losses and environmen-
tal pollution)
Appliance disposal
f This symbol indicates that you have to do something. The ac- f
tion you need to take is described step by step.
1.4

Units of measurement

Note
All measurements are given in mm unless stated oth-
erwise.
2. Safety
2.1

Intended use

The Internet Service Gateway (ISG) is an information and commu-
nication interface between your heat pump/integral ventilation
unit and your home network.
This appliance is intended for domestic use. It can be used safely
by untrained persons. The appliance can also be used in a non-do-
mestic environment, e.g. in a small business, as long as it is used
in the same way.
Any other use beyond that described shall be deemed inappropri-
ate. Observation of these instructions and of instructions for any
accessories used is also part of the correct use of this appliance.
2.2

Appliance compatibility

Note
Your system's date of manufacture must meet the min-
imum requirements. Otherwise, your system is not de-
signed for operation with the ISG.
f Note the manufacturing date of your system. f
Note
The ISG is only compatible with systems whose heat
pump manager (WPM) is equipped with the minimum
software versions.
f If in doubt, consult our service department. f
Note
The Modbus TCP/IP software is installed on the ISG at the
factory and can be used with compatible devices.
16
| ISG web
Note
Any FEK remote control installed must have at least soft-
ware version 9506 or higher.
Note
Do not operate the ISG with a DCO active GSM on the
same CAN BUS. This can impair communication with the
WPM.
You can find an overview of compatible heat pumps / integral
ventilation units on our website.
https://www.stiebel-eltron.de/de/home/service/smart-home/
kompatibilitaetslisten.html
2.3

General safety instructions

WARNING Injury
!
The appliance may be used by children aged 8 and up and
persons with reduced physical, sensory or mental capa-
bilities or a lack of experience and know-how, provided
that they are supervised or they have been instructed on
how to use the appliance safely and have understood
the resulting risks. Children must never play with the
appliance. Children must never clean the appliance or
perform user maintenance unless they are supervised.
We guarantee trouble-free function and operational reliability only
if original accessories and spare parts intended for the appliance
are used.
2.4

Data security

Note
Security of your home network is your responsibility.
Note
The router in your home network represents a potential
vulnerability to internet attacks.
It is therefore important to observe the following advice
when configuring your router:
- Activate the internal firewall of the router.
- Change the default login details for the router's in-
ternal website.
- Use a secure WiFi password with WPA2 encoding
(not WEP!).
- Disable any remote maintenance options for your
router.
- Only enable required standard ports (e.g. port 80).
- Regularly update your router firmware.
To protect your personal and product-related data, we comply
with the provisions of the German Federal Data Protection Act.
2.5

Instructions, standards and regulations

Note
Observe all applicable national and regional regulations
and instructions.
www.stiebel-eltron.com