Technical Service; Before Calling For Service - Bosch HGS8055UC Mode D'emploi

Technical Service

Contact our Technical Service Department if your
appliance needs repair. Our Customer Service (see
below) will be happy to supply you with details how to
obtain a service repair.

Before Calling for Service

Before calling Customer Service, consider the
suggestions and instructions below:
Problem
Burner(s) do not light/igniters do not
spark
Burner flame goes out unexpectedly Ensure that there is no draft in the room.
The igniters spark even though the
knobs are in the off position
Cooking results are not what was
expected
Oven door feels hotter as before
remove the oven door glass for
cleaning
Oven door is not balanced
If the oven is cold with the oven con-
trol set to bake or broil.
Broil setting cannot be changed.
Oven control knob can turn from
Broil to bake temperatures.
28
9
Suggestion
Ensure that the gas shut-off valve is in the "ON" position and the gas supply
▯
to the house is not shut off.
Ensure that the burner caps and burner bases and the burner ports are not
▯
clogged. Clear ports with a wire or straightened paper clip if clogged.
Make sure the igniters are clean and dry.
▯
Check the power supply. It should be properly grounded with the correct
▯
polarity. Ensure that the unit is fully plugged in to the outlet and the circuit
breaker is not tripped.
When the electrical power connection has been activated at the first power-up
or reconnected after an outage, the igniters may spark once or twice, even
though all burner knobs are in the "OFF" position.
Check the level of the cooktop burner during installation.
▯
Cooking pan does not fit on the surface being used.
▯
The cookware is not the recommended type or size. See "Notes regarding
▯
cookware" and "Baking pans and dishes"~ Page 20.
Check if the oven door glass is right way round (low-E symbol can be read).
Check if inner door glass is present/ has been inserted during reassembly.
Check a cooktop burner for a few minutes to be sure gas is flowing to the
▯
range. If not, check your LP gas tank or gas service.
The push and turn feature may be preventing gas flow. Be sure to follow the
▯
instructions ~ Page 19 i.e. Press the control knob in for a few seconds
(this gets gas flowing), then turn to bake of broil and release. This lights the
gas.
This is correct, broil has only one setting, marked by the word broil. To reduced
or increasing broiling intensity, move the rack up or down. Follow the instruc-
tions for racks ~ Page 10
This is correct. The control knob can only be turned from broil to bake, or vice
versa, via the off position.
CAUTION
Repairs should only be done by an authorized
servicer.
Improper repair of your appliance may result in risk
of severe physical injury or death.