Troubleshooting; Control Display - Samsung NE58K9850 Serie Manuel D'utilisation

Troubleshooting

Troubleshooting
Samsung works hard to ensure that you don't have problems with your new
electric range. If you run into unexpected trouble, look first for a solution in the
tables below. If you're still having trouble after trying the suggested solution, call
Samsung at 1-800-SAMSUNG (1-800-726-7864).
Installation
Problem Possible cause
The range is not The appliance has been
level. installed improperly.
The floor is sagging or
sloping.
The kitchen cabinets are not
properly aligned and make
the range appear to be not
level.
The appliance The kitchen cabinets are not
must be accessed square and too close to the
for servicing and appliance.
cannot be moved
Carpet is interfering with
easily.
movement of the range.
58 English
NE58K9850WS_AA_DG68-00723A-01_EN.indd 58

CONTROL DISPLAY

Problem
The display
goes blank.
The display
flashes.
Solution
• Place the oven rack
COOKTOP
in the center of the
oven. Place a level on Problem
the oven rack. Adjust
The surface
the leveling legs at the
units will not
base of the range until
maintain a
the oven rack is level.
rolling boil or
• Insure the floor is level
will not cook
and strong and stable
fast enough.
enough to adequately
The surface
support the range.
units will not
Contact a carpenter to
turn on.
correct the situation.
Insure the cabinets are
square and provide
sufficient room for
Areas of
installation.
discoloration
Contact a builder or
on the cooktop.
installer to make the
appliance accessible.
Provide sufficient space so
the range can be lifted over
the carpet.
Possible cause
A fuse in your home may be Replace the fuse or reset the
blown or the circuit breaker circuit breaker.
tripped.
There was a power failure. Reset the clock.
Possible cause
You may be using Use pans which are flat and
inappropriate cookware. match the diameter of the
surface unit selected.
In some areas, the power Cover the pan with a lid until
(voltage) may be low. the desired heat is obtained.
A fuse in your home may be Replace the fuse or reset the
blown or a circuit breaker circuit breaker.
may have tripped.
The cooktop controls are set Check if the correct control is
improperly. set for the surface unit you
are using.
Food spillover was not Refer to the section on the
cleaned. care and cleaning of the glass
cooktop on page 54.
The surface is hot and the This is normal. The surface
model features a light-colored may appear discolored when
cooktop. it is hot. This is temporary
and will disappear as the
glass cools.
Solution
Solution
1/30/2016 11:18:02 AM