Belkin OmniView PRO 16-Port Guide D'utilisation page 19

F1D116_OSD_AM_man.qxd 4/20/00
Troubleshooting
PS/2 Mouse Problems at the console or computers:
Q: The mouse is not detected during boot-up.
A: • Check the cables and make sure they are inserted properly in the correct ports.
• Check your computer/motherboard documentation making sure that the PS/2
• Make sure the mouse is detected when directly plugged into the computer.
• RESET the OmniView
Q: The computers boot up fine, but the mouse does not work.
A: • Check the cables and make sure they are inserted properly in the correct ports.
• Make sure the mouse works when directly plugged into the computer. Rebooting
• Try a different mouse.
• Make sure the mouse is a true PS/2 mouse. A combo mouse will work just as long
• Check to make sure that the power adapter is plugged in and is working properly.
• RESET the OmniView
Q: When I switch from one port to another, mouse movement is completely erratic.
A: • RESET the OmniView
• Make sure you do not have more than one mouse driver. Make sure that the
• If you are using a specialized mouse such as a cordless mouse, scrolling mouse or
• Make sure you do not have any mouse drivers loaded in your config.sys or
• Avoid moving the mouse or pressing the mouse buttons when switching ports.
• Reset the mouse to resume proper mouse movement simply by unplugging the
Problems with computers using the serial mouse output:
Note:The OmniView
technology converts the PS/2 mouse signals at the console to serial mouse signals.
Windows
mouse, but the Modem applet will show a serial mouse at a certain serial port.
Q: The computers boot up fine, but the mouse does not work.
A: • Check the cables and make sure they are inserted properly in the correct
• Check the cable and make sure that it is a straight-through DB9 male/female
4:07 PM Page 17
mouse port (or IRQ) is enabled.
Rebooting is necessary when trying this. If the computer still does not detect the
mouse, then your computer's PS/2 mouse port has a problem.
™ PRO by simultaneously pressing the BANK/SCAN and
CHANNEL buttons on the front panel. Access the OSD menu again and it should
have re-detected all the active ports.
is necessary when trying this. If the mouse pointer still does not move, then either
your PS/2 mouse port or the mouse itself has a problem.
as it is set for PS/2 mode with the correct adapter. A serial-only mouse with a
combo mouse adapter WILL NOT work.
It must be 12VDC, 1000mA minimum. Make sure the power switch is on.
™ PRO by simultaneously pressing the BANK/SCAN and
CHANNEL buttons on the front panel. Access the OSD menu again and it should
have re-detected all the active ports.
™ PRO by simultaneously pressing the BANK/SCAN and
CHANNEL buttons on the front panel. Access the OSD menu again and it should
have re-detected all the active ports.
driver is either for a Standard PS/2 or Microsoft
obtain the latest version from your hardware manufacturer.
mice with more than 2 operational buttons, use generic PS/2 mouse drivers. Non-
standard mice often use non-PS/2 proprietary mouse protocol.
autoexec.bat files.
mouse from the front of the OmniView
it in again.
™ PRO has Integrated Mouse Conversion Technology. This
9x Control Panel System applet may not display that it has detected a
®
ports/adapters.
cable such as Belkin P/N F2N209–XX-T (XX is the length in feet).
(continued)
® -compatible PS/2 mouse. Try to
™ PRO for about 2-3 seconds, and plugging
17
En