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Guarantee and After-sales service
This appliance is guaranteed for 2 years for the spare parts. The cooking plate is
guaranteed for 10 years in terms of cooking capacity.
We do our very best to ensure that our appliances reach you in perfect operating
condition. If you find a fault when unpacking, report this to the shop within 48 hours.
If during this period, you observe a malfunction, refer to your retailer.
The following is excluded from the guarantee:
1. Normal wear of the product not impairing the operation of the appliance
(scratches, the beginnings of superficial corrosion, black spots, impacts, colour
changes, etc.)
2. Damage resulting from an abnormal event or use, a modification of the product
or non compliance with the indications provided in the operating instructions.
3. Damage resulting from a professional, industrial or collective use.
4. Damage resulting from a fall or impact.
Please send us your suggestions.
Krampouz may not be held liable for damage caused to objects or persons resulting
from improper installation or use of the appliance.
The crossed out bin symbol, affixed to the product or its packaging, indicates
that the product must not be treated as household waste. It must be disposed
of at a collection point suitable for recycling electric and electronic equipment:
▪ in retail points if purchasing equivalent equipment,
▪ in collection points made available to you locally (drop-off centre, selective
collection, etc.).
By ensuring that this product is indeed scrapped appropriately, you will help to prevent
potential negative consequences for the environment and human health. Material
recycling will help to preserve natural resources. For any additional information about
the recycling of this product, call your local authorities, your drop-off centre or the store
where you purchased the product.
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