General Terms And Conditions Of Service And Warranty - Inventum IVW6035A Manuel D'utilisation

Fault code Possible cause
F9 The position of the distributor has an
error.
F6 The heat sensor has an error.
9

General terms and conditions of service and warranty

We do not need to remind you of the importance of service. After all, we develop our products to a standard so that
you can enjoy them for many years, without any concerns. If, nevertheless, there is a problem, we believe you are
entitled to a solution straight away. Hence our products come with an exchange service, on top of the rights and
claims you are entitled to by law. By exchanging a product or part, we save you time, effort and costs.
2-year full manufacturer's warranty
1. Customers enjoy a 2-year full manufacturer's warranty on all Inventum products. Within this period, a faulty
product or part will always be exchanged for a new model, free of charge. In order to claim under the 2-year full
manufacturer's warranty, you can either return the product to the shop you bought it from or contact the Inventum
costumer service department via the form at
2. The 2-year warranty period starts from the date the product is bought.
3. In order to claim under the warranty, you must produce a copy of the original receipt.
4. The warranty applies only to normal domestic use of Inventum products within the Netherlands.
5-year Inventum warranty
1. Inventum offers a 5-year warranty on most large domestic appliances and a selection of small domestic
appliances. This 5-year Inventum warranty consists of a 2-year full manufacturer's warranty, extended by a
further 3-year warranty. The only thing you need to do to qualify for the 3-year extended warranty is to register
the product within 45 days of purchase. You can read more about registering the product in the following
paragraph.
2. In accordance with the 5-year Inventum warranty provisions, a faulty product or part will always be exchanged for
a new model during the first 2 years under the warranty. During the 3rd to 5th year under the warranty, you will
only pay the costs of exchange. The current costs of exchange are listed at
omruilkosten' .
3. In order to claim under the 5-year Inventum warranty, you can either return the product to the shop you bought it
from or contact the Inventum costumer service department via the form at
aanvraag'
.
4. The 5-year warranty period starts from the date the product is bought.
5. In order to claim under the warranty, you must produce a copy of the original receipt.
6. The warranty applies only to normal domestic use of Inventum products within the Netherlands.
Product registration
1. The 3-year extended warranty is easy to obtain, free of charge, by registering the product within 45 days of
purchase, via the website
45 days of purchase, you can still do so up to 2 years after the purchase date. However, there will be a charge.
The one-off registration charge is € 89 for each separate product. Registration is possible only for products that
are subject to the 5-year Inventum warranty. Whether the product qualifies for the 5-year Inventum warranty is
stated in the product user manual and in the product information sheet, on Inventum's website.
2. The warranty period always starts from the date the product is bought. If the product is registered for the
extended warranty at a later date, the warranty period still starts from the original date of purchase.
3. The 3-year extended warranty can only be applied for if you are in the possession of a copy of the original receipt
and the Inventum 5-year warranty certificate.
Large domestic appliances
1. Breakdowns or faults in large domestic appliances (separate and built-in white goods) can be registered via the
'https://www.inventum.eu/service-aanvraag'
form at
the store where you bought the device. The telephone number of the costumer service department can be found
'https://www.inventum.eu'
at
50 • English
'https://www.inventum.eu/service-aanvraag'
'https://www.inventum.eu/garantie-registratie'
, by calling the Inventum costumer service department or in
.
Possible solution
Contact the Inventum-servicedienst.
Contact the Inventum-servicedienst.
'https://www.inventum.eu/
'https://www.inventum.eu/service-
. If you did not register the product within
.