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WARR ANT Y
Aquabrass of fers a lifetime warranty against defects in materials and workmanship under normal conditions of use, care and maintenance of the
product(s), for as long as the original purchaser owns their home. The warranty applies only when the product is purchased from an authorized
Aquabrass dealer. It is not transferable and is limited to products sold and installed in Canada and the United States.
OUR WARR ANTIES FOR RESIDENTIAL APPLICATIONS
• Limited lifetime warrant y for ceramic disc car tridges.
• Five (5) year warrant y for all other car tridges (thermostatic car tridges, diver ters, check stop mechanisms etc.).
• Limited lifetime warrant y for the polished chrome, electro black, stainless steel and PVD finishes.
• Three (3) year warrant y for all other finishes.
• Two (2) year warrant y for electronic faucets and components (bat teries are not covered by our warrant y).
• Five (5) year warrant y for all other Aquabrass product(s) and par ts.
OUR WARR ANT Y FOR COMMERCIAL / INDUSTRIAL APPLICATIONS
• All Aquabrass products and par ts will be warranted for t wo (2) years.
OUR WARR ANT Y ON FINISHES
Polished chrome, electro black, stainless steel and PVD finishes carr y a limited lifetime warrant y against defects. All other Aquabrass finishes
are warranted for three (3) years. Finishes on drains are not covered by the warrant y, nor the normal wear of any finish. Normal wear and tear
is the expected decline in the condition of a product /finish due to normal ever yday use. We highly recommend you carefully read the care
and maintenance detailed instructions or visit our website aquabrass.com/aquabrass finishes.
OUR COMMITMENT
We will repair or replace, free of charge, during the applicable warrant y periods listed above, any product, par t or finish that is proven
defective in material and/or workmanship under normal installation, condition of use, care and maintenance of the product(s). Replacement
par ts for discontinued products will be made available, under warrant y or not, until stock lasts. Under the period(s) of the warrant y listed
above, if the required replacement product, par t or finish is no longer available, an equivalence will be recommended and provided, free
of charge.
OUR WARR ANT Y EXCLUSIONS
• Damage caused by inadequate installation, misuse, lack of care and maintenance of the product(s).
• Sur face damage caused from using abrasive products, such as detergents.
• Corrosion resulting from exposition to chemically reactive products, such as Chlorine.
• Damage caused by hard water, calcareous deposits or sediments.
• Damage or loss occurred by a natural calamit y such as fire, ear thquake, flood, thunder, electrical storm.
• The installation of any Aquabrass products by a non-accredited professional.
•
Any labor or shipping charges, or damages whatsoever incurred in whole or in par t from installation, removal, re-installation, repair or
replacement of any Aquabrass product or par t, as well as any incidental or consequential damages, expenses, losses, direct or indirect,
arising from any cause whatsoever.
OUR WARR ANT Y CL AIM PROCESS
To exercise our warrant y, a proof of purchase – such as a copy of invoice - must be made available to our distribution center. Depending on
the complexit y of the defective product, an inspection can be required prior to approving the warrant y claim.
Nor th American Distribution Center (Canada & USA):
AD-WATERS
Technical Ser vice Center
9805 Clark street
Montréal, Québec H3L 2R5
1 888 239-9336
tech@ad-waters.com
For international requests: communications@aquabrass.com
Aquabrass reser ves the right to make product specification changes without notice or obligation and to change or discontinue cer tains
models
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