INFOSEC UPS SYSTEM E3 PRO 5000 RT Manuel Utilisateur page 31

4. Trouble Shooting
If the UPS system does not operate correctly, please solve the problem by using the table
below.
Symptom
No indication and alarm in the
front display panel even though
the mains is normal.
The icon and the warning
code flashes on the LCD
display and the alarm beeps
every second.
The icons and
flashes on the LCD display and
the alarm beeps every second.
The icons and
flashes on the LCD display and
the alarm beeps twice every
second.
Fault code is shown as 43. The
icon lights on LCD
display and alarm beeps
continuously.
Fault code is shown as 14, the
icon lights on the LCD
display, and the alarm beeps
continuously.
INFOSEC UPS SYSTEM - 4, rue de la Rigotière - 44700 Orvault - FRANCE - www.infosec-ups.com
Hot Line – Tel + 33 (0)2 40 76 15 82 - Fax + 33 (0)2 40 94 29 51 - hotline@infosec.fr – 01 16 AA 59 204 09
Possible cause
The AC input power is not
connected properly.
EPO function is enabled.
The external or internal
battery is incorrectly
connected.
The UPS is overloaded.
The UPS is overloaded.
Devices connected to the
UPS are fed directly by
the electrical network
through the Bypass.
After repetitive overloads,
the UPS is locked on
Bypass mode. Connected
devices are fed directly
by the mains.
The UPS has been in
overload too long and
becomes faulty. The UPS
shuts down automatically.
The UPS shuts down
automatically because a
short circuit occurred on
the UPS output.
Remedy
Check that the input cable
is firmly connected to the
mains.
Set the circuit to closed
position to disable the
EPO function.
Check that all the
batteries are connected
properly.
Remove excess loads
from the UPS output.
Remove excess loads
from the UPS output.
Remove excess loads
from the UPS output first.
Then shut down the UPS
and restart it.
Remove excess loads
from UPS output and
restart it.
Check the output's wiring
and that connected
devices are in short circuit
status.
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