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For service questions, contact Panasonic at 1-800-211-7262.
For sales inquiries, contact Sylvane at 1-800-934-9194.
PANASONIC CONSUMER ELECTRONICS COMPANY
DIVISION OF PANASONIC CORPORATION OF NORTH AMERICA
One Panasonic Way
Secaucus, New Jersey 07094
Panasonic Consumer Electronics Company (referred to as "the warrantor") will repair this product, in
the event of a defect in materials or workmanship, with new or refurbished parts free of charge, in the
U.S.A. or Puerto Rico, for the length of the period indicated on the chart below, from the date of orig-
inal purchase.
All Parts (except motors)
Motors
This Limited Warranty Excludes both Labor and Parts for the following items which require
normal replacement: Disposable Dust Bag, Filters, Belts, Light Bulbs, Agitator Brushes and
Batteries (if supplied).
Carry-in or mail-in service in the U.S.A. and Puerto Rico can be obtained during the warranty period
by calling 1-800-211-PANA (7262) to locate a PSTC authorized service center, or you can also visit
our Web Site: http://www.panasonic.com/help
This warranty is extended only to the original purchaser. A purchase receipt or other proof of date of
original purchase will be required before warranty performance is rendered.
This warranty only covers failures due to defects in materials and workmanship which occur during
normal use and does not cover damages which occur in shipment, or failures which are caused by
products not supplied by the warrantor, or failures which result from accident, misuse, abuse,
neglect, bug infestation, mishandling, misapplication, faulty installation, improper operation or
maintenance, alteration, modification, power line surge, improper voltage supply, lightning damage,
commercial use such as hotel, office, restaurant or other business or rental use of the product, or
service by anyone other than a PSTC authorized service center, or damage that is attributable to
acts of God.
LIMITS AND EXCLUSIONS:
There are no express warranties except as listed above.
THE WARRANTOR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES
RESULTING FROM THE USE OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY. ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE
APPLICABLE WARRANTY PERIOD SET FORTH ABOVE.
Some states do not allow the exclusion or limitation of incidental or consequential damages, or
limitations on how long an implied warranty lasts, so the above exclusions or limitations may not
apply to you.
This warranty gives you specific legal rights and you may also have other rights which vary from
state to state. If a problem with this product develops during or after the warranty period, you may
contact your dealer or service center. If the problem is not handled to your satisfaction, then write to
the Consumer Affairs Department at the listed address on the back cover.
WARRANTY
Panasonic Platinum Series Vacuum Cleaner
Limited Warranty
PARTS
Two (2) Years
Five (5) Years
LABOR
Two (2) Years
Five (5) Years
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