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7.1 What to do if...
Problem
You cannot activate or oper-
ate the hob.
An acoustic signal sounds
and the hob deactivates.
An acoustic signal sounds
when the hob is deactivated.
Residual heat indicator does
not come on.
Automatic Heat Up function
does not operate.
You cannot activate the out-
er ring.
There is a dark area on
the multiple zone.
The sensor fields become
hot.
There is no signal when you
touch the panel sensor
fields.
comes on.
comes on.
Possible cause
The fuse is released.
You touched 2 or more sen-
sor fields at the same time.
STOP+GO function oper-
ates.
There is water or fat stains
on the control panel.
You put something on one
or more sensor fields.
The zone is not hot because
it operated only for a short
time.
The zone is hot.
The highest heat setting is
set.
It is normal that there is a
dark area on the multiple
zone.
The cookware is too large or
you put it too near to the
controls.
The signals are deactivated.
Automatic Switch Off oper-
ates.
The Child Safety Device or
the Lock function operates.
Remedy
Make sure that the fuse is
the cause of the malfunction.
If the fuse releases again
and again, contact a quali-
fied electrician.
Touch only one sensor field.
Refer to "Daily use" chapter.
Clean the control panel.
Remove the object from the
sensor fields.
If the zone operated suffi-
ciently long to be hot, speak
to an Authorised Service
Centre.
Let the zone become suffi-
ciently cool.
The highest heat setting has
the same power as the func-
tion.
Activate the inner ring first.
Put large cookware on the
rear zones if possible.
Activate the signals.
Refer to "Daily use" chapter.
Deactivate the hob and acti-
vate it again.
Refer to "Daily use" chapter.