Official Technical Assistance Service (T.a.s.); Solving Problems; Cord Replacement; Product Serial Number Where It Is - Candy CMO 18 Mode D'emploi

Official Technical Assistance Service (T.A.S.)

Solving Problems

Repairs or interventions carried out by an unqualified serviceman can cause dangerous situations.
Every and any kind of repair or intervention should be done by the manufacturer, authorised agents or
qualified technicians.
If you detect any abnormalities in the oven, check the following before you contact T.A.S:
1. Check if the outlet into which the oven is plugged has power. To do so, plug another appliance into
the same outlet and check if it works.
2. If the oven lamp switches on, but the food does not heat up, check if the door is well closed (if the
door is not properly closed, no microwaves will be produced).

Cord Replacement

If the cord is damaged, it should be replaced by the manufacturer, authorised agents or qualified
technicians in order to avoid any dangerous situation and also because special tools are required.

PRODUCT SERIAL NUMBER Where it is?

Before calling the Service Center remember to meake note of the product name and the serial number
(16 numbers beginning with number 3) that can be found on the serial number specification platelocated
on the left face of the control panel. This will reduce the need for unnecessary and chargeable visit of our
technicians.
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