Troubleshooting - VITRA V-Care Manuel De L'utilisateur

Troubleshooting

SYMPTOMS
When the STOP/POWER
button's LED light on the left
side-control is turned OFF
and the washing functions are
not working.
When the STOP/POWER
button's LED light on the left
side-control is turned ON but
the washing functions are not
working.
When the water or seat
temperature is too low.
When the water from the nozzle
does not flow or flows weakly.
When there is water leakage.
When the remote control does
not work or the LED lights does
not turn on.
• In the next instances, please disconnect the water proof connector and call your
service provider for assistance.
- The main unit makes beeping alarms and does not function.
- The water temperature constantly stays cold even when adjusted to be warm.
- When the remote control is dropped in water.
- There is a constant leak within the main unit.
* Do not interfere the product if there is broken apart. Do not allow water leakage
through the broken area and call authorized service.
THINGS TO CHECK
• Isn't there a brown out or black out?
• Check if you can turn on the unit by pressing
STOP/POWER button for 3 seconds.
• Is the power switch at the buttom right side of the unit
turned on?
• Is the water proof connector connected properly?
• Are you sitting on the seat? Remember that you have to
be sitting on the seat for washing functions to activate.
• Are you seated properly and not leaning too much
towards one side?
• Is there enough power in your batteries of the remote
control?
• Isn't the transmitting area of the remote control blocked?
• Isn't the receiving area of the main unit blocked?
• Are the temperature adjustments turned on?(for the
water temperature)
• Is the unit turned on?(for the seat temperature)
• Is the water pressure in your area strong enough?
• Isn't there any unwanted substance stuck in the tip of
the nozzles?
• Is the water supply valve fully opened?
• Isn't the water supply hose(flexible hose) bent?
• Is there any unwanted substance stuck in the
water-supply valve or hose?
• Is there a leak in the connection between water supply
pipe and the main unit?
• Is the water supply hose leaking, bent or damaged?
• Are there enough power left in the remote control
batteries?
• Are all the batteries properly inserted on the correct
polarity?
• Are there anything blocking the transmitter or the
receiver of the remote control?
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EN