Troubleshooting - Hive Active Guide D'installation

Troubleshooting

To remotely control your heating and/or cooling with Hive, both the
thermostat and hub need to be connected. When this service isn't
available, the thermostat can also be installed without a hub. This is
known as 'stand-alone' mode. In 'stand-alone' mode the thermostat
acts as a standard programmable thermostat without the remote
control features and functionality of Hive.
Using stand-alone mode
Upon powering up the thermostat for the first
1
time, the thermostat display will show 'Search'.
Push and hold the back
2
buttons until the 10 second timer runs down.
To switch back to 'connected' mode:
3
Remove thermostat from the backplate, wait 5 seconds and
then connect the thermostat to the backplate. It will power
back up and display 'Search' while looking for your hub.
and check
Search...0:23
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