Pairing Your Hub And Thermostat - Hive Active Guide D'installation

Pairing your hub and thermostat

If you already have other Hive devices connected, you can follow the
'install devices' section of your app or online dashboard to pair the hub
and thermostat. If not, follow the steps below.
Check the hub is flashing amber –
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this means it's ready to connect
If the hub is showing a solid amber light, unplug the
power and reconnect it. The hub will begin to reboot,
this may take a few minutes. When the hub is ready
to pair, the top light will be solid green and the middle
light will flash amber.
Turn the power back on to your heating
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and/or cooling system
The thermostat display will show 'Search' – meaning
it' s searching for the hub. A timer will show how long
the thermostat has been searching.
If this lasts for longer than ten minutes, contact
Hive Technical Support and they will diagnose
any problems.
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