Hotpoint AQUALTIS AQ9D 691 U Mode D'installation Et D'emploi page 12

• Check whether you can solve the problem by yourself (see “Trouble shooting”);
• Restart the wash cycle to check whether the problem has been solved;
• If it has not, contact the Authorised Technical Assistance Service.
 If the washing machine has been installed or used incorrectly, you will have to pay for the call-out service.
 Always request the assistance of authorised technicians.
• the type of problem;
• the appliance model (Mod.);
• the serial number (S/N).
The above information can be found on the data plate located on the appliance itself.