Troubleshooting
A fault may result from a minor information that you can correct yourself with the help of
the following instructions. Do not attempt any further repairs if the following instructions
do not help in each specific case.
WARNING
Repairs to the appliance are to be performed only by a qualified service technician.
Improperly effected repairs may result in considerable risk to the user. If your appliance
needs repair, please contact your customer service center.
Problem
Possible cause
The fuse in the
house wiring is not
intact.
What should I do if
The power button
the Hood are not
was accidentally
functioning?
actuated.
The hood need 5sec
to operates exact
speed.
What should I do if
The control panel is
the hood touch
contaminated with
control does not
foreign objects or
work?
liquid.
See the user
manual of a
compatible
Samsung cooktop.
What should I do if
The hood is
the Bluetooth
connected with
connection is not
other appliance.
working.
Bluetooth
connection(pairing)
is not stable.
What should I do if
the "EL" is on
display. During
Hood starts the
displaying the circle
calibration for
on display, Hood is
Sensor.
not working
properly.
What should I do if I
Need to change the
use the Gas
Sensor mode for
cooktop?
Gas Cooktop.
What should I do if
The Sensor
the Auto mode is
algorithm is not
not working
stable.
properly.
The
is not a
What should I do if
button. It is indicator
the
button is not
for connection
working properly.
status
Solution
If the fuses trip a number of times,
call an authorized electrician.
The appliance is properly switched
on.
Wait 5sec after operates the hood.
Clean the control panel.
Only Samsung compatible cooktop
can connect with Hood via
Bluetooth
Activate Bluetooth disconnection
(Pairing reset, T8+T9 for 3 sec)
and then activate Bluetooth
connection process again.
Disconnect the power more than
30 seconds. Then restart the
appliance. Then activate Bluetooth
disconnection and then activate
Bluetooth connection process
again.
Please wait 5-10 minutes for
calibration.
Detailed information, refer to the
instruction of Sensor in manual.
Press T4 + T6 for 3 sec. After that
please wait 5-10minutes for
calibration.
Please press T6 button for 3 sec.
Then Hood will start the calibration
again. After calibration Auto mode
will be fine.
Please press the T9 for 3sec
instead of
Indicator.
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