TROUBLESHOOTING
First try the solutions suggested here. If you need further assistance or more recommendations that may help you avoid
a service call, refer to the warranty page in these instructions and scan the code there with your mobile device, or visit
If you experience
Nothing will operate
A household fuse has blown or a circuit
breaker has tripped.
Surface burners will
This is the first time the surface burners
not operate
have been used.
The control knob is not set correctly.
The burner ports are clogged.
Surface burner
The burner ports are clogged.
flames are uneven,
On models with caps, the burner caps
yellow, and/or noisy
are not positioned properly.
Propane gas is being used.
Surface burner makes
The burner is wet.
popping noises
Burner sparks but
There is continuous sparking, but the
does not light
burner does not light.
Excessive heat
The cookware is not the proper size.
around cookware on
cooktop
Cooktop cooking
The proper cookware is not being used.
results not what
expected
The control knob is not set to the proper
heat level.
The range is not level.
Oven will not operate
This is the first time the oven has been
used.
The electronic oven control is not set
correctly.
A delay start has been set.
The Control Lock is set.
The Sabbath Mode is set.
Oven temperature too
The oven temperature calibration needs
high or too low
adjustment.
Display shows
The display is showing a letter followed
messages
by a number.
30
https://kitchenaid.com. In Canada, visit http://www.kitchenaid.ca.
Possible causes
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Turn on any one of the surface burner knobs to release air from
the gas lines.
Push in knob before turning to a setting.
Clean clogged burner ports with a straight pin.
Clean clogged burner ports with a straight pin.
Make sure alignment pins are properly aligned with the burner
cap.
The range may have been converted improperly. Contact a
trained repair specialist.
Let it dry.
Discontinue use of the surface burner and contact a service
technician.
Use cookware about the same size as the surface cooking area,
element, or surface burner. Cookware should not extend more
than 1/2" (1.3 cm) outside the cooking area.
Use medium-to-heavy cookware made of the material that cooks
food the way you want. The best cookware should have a flat
bottom, straight sides, and a well-fitting lid.
Set the Cooktop Control to HI, MED, or LO, depending upon
the type of cooking you want to do.
The range must be level for the griddle to operate properly.
See the Installation Instructions for leveling instructions.
Turn on any one of the surface burner knobs to release air from
the gas lines.
Make sure you have followed the instructions for the function you
want to perform.
This will cause the oven to start at a later time.
All the buttons will be locked. Slide the bar up on the main
screen to unlock the button/screen.
This mode allows oven operation in keeping with the Jewish
Sabbath. When set, only the number and start keys will function.
Select the temperature offset up to +35°F.
Clear the display. If a letter followed by a number reappears, call
for service.
Solution