NOTICE: Residue could corrode the surface of the unit.
TROUBLESHOOTING
Problem
The unit turned off after 10 minutes.
The unit is on, but not heating.
The digital display lights are
flashing.
F5 or F6 errors are displayed
The unit suddenly stopped working.
SERVICE AND REPAIR
Serviceable parts are available on Vollrath.com.
To avoid serious injury or damage, never attempt to repair the unit or replace a damaged power cord yourself. Do not send units directly to
The Vollrath Company LLC. Please contact Vollrath Technical Services for instructions.
When contacting Vollrath Technical Services, please be ready with the item number, model number (if applicable), serial number, and proof of
purchase showing the date the unit was purchased.
WARRANTY STATEMENT FOR THE VOLLRATH CO. L.L.C.
This warranty does not apply to products purchased for personal, family or household use, and The Vollrath Company LLC does not offer a written
warranty to purchasers for such uses.
The Vollrath Company LLC warrants the products it manufactures or distributes against defects in materials and workmanship as specifically
described in our full warranty statement. In all cases, the warranty runs from the date of the end user's original purchase date found on the receipt.
Any damages from improper use, abuse, modification or damage resulting from improper packaging during return shipment for warranty repair will
not be covered under warranty.
For complete warranty information, product registration and new product announcement, visit www.vollrath.com.
www.vollrath.com
Might be Caused By
There is not a pot/pan on the induction
range or the pot/pan is not induction-
ready cookware, so the induction range
turned off. This is normal.
The cookware may be too small or may
not be induction-ready.
The cookware may be too small or may
not be induction-ready.
The overheat-protection feature may
have activated.
The unit may be too close to an external
heat source or the air intake may be
restricted.
The Vollrath Company, L.L.C.
1236 North 18th Street
Sheboygan, WI 53081-3201 U.S.A.
Main Tel: 800.624.2051 or 920.457.4851
Main Fax: 800.752.5620 or 920.459.6573
Customer Service: 800.628.0830
Canada Customer Service: 800.695.8560
Course of Action
Verify the pot/pan is induction ready. See "Induction Ready
Cookware" on page 2.
See "Overheat Protection" on page 3.
Relocate the unit away from any external heat source. Clear any
obstructions to the air intake.
Technical Services
techservicereps@vollrathco.com
Induction Products: 800.825.6036
Countertop Warming Products: 800.354.1970
All Other Products: 800.628.0832
©
2017 The Vollrath Company L.L.C.
Part No. 2350037-1 ml
11/9/17