Occasionally, a problem is minor and a service call may not be necessary - use this trouble shooting guide for a possible
solution. If the unit continues to operate improperly, call an authorized service depot or Danby's Toll Free Number
1-800-263-2629.
TROUBLESHOOTING
PROBLEM
1) The Ice Maker does not
operate
2) The ice is not big
enough or melts too
quickly
3) Ice Maker Alarm
4) Vibrations
5) Noise
6) Water leakage from
ice maker
POSSIBLE CAUSE
• Not plugged in
• The appliance is turned off
• No power to unit
• The ambient temperature is too high
• The door is opened too often
• The door is ajar
• The door gasket does not seal properly
• Set the incorrect mode
• Dirty condenser
• External water tank is full
• Not enough water
• Check to assure that the Ice Maker is
level
• The rattling noise may come from the
flow of the refrigerant, which is normal
• As each cycle ends, you may hear
gurgling sounds caused by the flow of
refrigerant in your Ice Maker
• Contraction and expansion of the inside
walls may cause popping and crackling
noises
• The ice dispensing during every cycle
may cause little noise
• The water flow noise during ice maker
normal operation
• The Ice Maker is not level
• The water inlet pipe in the back is too
loose
• The water outlet pipe in the back is too
loose
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