Hoover SH10050 Guide D'utilisation page 6

4. TROUBLESHOOTING & SERVICE
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using
the checklist below.
Any other servicing should be done by an authorized service representative.
To reduce the risk of personal injury – Unplug before cleaning or servicing.
PROBLEM
Cleaner won't
run
Cleaner pick up
or suction low
Service
To obtain approved Hoove
Hoover ® Warranty Service Dealer (Depot) by:
• Checking the Yellow Pages under "Vacuum Cleaners" or "Household".
• Visit our website at hoover.com (U.S. Customers) or hoover.ca (Canadian customers).
Follow the service center link to find the service outlet nearest you.
• For an automated referral of authorized service outlet locations call 1-800-944-9200.
Do not send your vacuum to Hoover
in delay.
If you need further assistance:
To speak with a customer service representative call 1-800-944-9200; Mon-Fri 8am-7pm EST. In
Canada, contact Hoover® Canada, Toronto: 755 Progress Ave., Scarborough, ON M1H 2W7 OR
®
Hoover Canada, Edmonton: 18129-111 Ave., Edmonton, AB T5W 2P2, Phone: 1-800-944-9200,
Mon-Fri 8am-7pm EST.
Always identify your vacuum by the complete model number when requesting information or order-
ing parts. (The model number appears on the bottom of the vacuum.)
PLEASE DO NOT RETURN THIS PRODUCT TO THE STORE.
WARNING
!
POSSIBLE CAUSE
1. Power cord not firmly plugged in.
2. Blown fuse or tripped breaker.
3. Needs service.
1. Disposable Bag full.
2. Disposable bag not installed
correctly.
3. Obstruction in nozzle.
4. Secondary filter dirty.
r® service and genuine Hoover® parts, locate the nearest Authorized
® , Inc., Company in Glenwillow for service. This will only result
!
POSSIBLE SOLUTION
1. Plug unit in firmly into wall outlet.
2. Check fuse or breaker in home.
Replace fuse/reset breaker in home.
3. Call for service: 1-800-944-9200
1. Replace disposable bag.
2. Review disposable bag removal &
replacement.
3. Remove obstruction.
4. Clean filter.