Washer won't fill, wash or rinse
Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is there power at the plug? Check electrical source or call an
electrician.
Are the hot and cold water faucets turned on?
Is the water inlet hose kinked?
Are the water inlet valve screens clogged?
Washer stops
Check the following:
Is the power cord plugged into a grounded 3 prong outlet?
Is there power at the plug?
Check electrical source or call an electrician.
Has a household fuse blown, or has a circuit breaker tripped?
Replace the fuse or reset the circuit breaker. If the problem
continues, call an electrician.
Are you using an extension cord?
Do not use an extension cord.
Washer won't drain or spin
Is the drain hose clogged, or the end of the drain hose
more than 35" (88.9 cm) above the floor?
Is your voltage low?
Check electrical source or call an electrician. Do not use an
extension cord.
Is the load balanced?
A single or bulky item may cause imbalance. Add more items
or redistribute the load.
Washer makes noise or vibrates
As water is drained from the washer, you may hear air being
pulled through the pump. This happens during the end of
draining. It is normal.
Is the washer level?
The washer must be level. The four feet should be properly
installed, and the nuts should be tightened against the
washer cabinet.
Did you remove the transport bolts?
Make sure four bolts have been removed. See the
"Installation Instructions."
Are you washing items with metal snaps, buckles or
zippers?
You may hear metal items touching the washer drum. This is
normal.
Is washer installed on a sturdy and solid floor?
Refer to the "Installation Requirements" for flooring
requirements. Noise and vibration may be reduced by placing
a piece of ¾" (19.1 mm) plywood underneath your washer.
The plywood may extend underneath both washer and dryer
to keep them at equal heights.
Washer leaks
Check household plumbing for leaks.
Dispensers clogged or leaking
Are the laundry products in the correct dispenser
compartment?
Add the correct amounts of HE detergent or fabric softener to
the correct compartments.
Load too wet
Did you use the right cycle for the load being washed?
Select a higher spin speed.
Did you wash a single item or bulky items or have you
overloaded the washer?
A single item, bulky items, or overloading may cause
imbalance. Add items or try to evenly distribute your wet
laundry in the drum, and select a Rinse & Spin cycle. If the
laundry is still wet, take half of the load out of the washer and
run this cycle again.
Residue or lint on load
Did you add detergent to the dispenser?
For best results, add detergent to the detergent
compartment. Do not add detergent to the washer drum.
Did you sort properly?
Sort lint givers (towels, chenille) from lint takers (corduroy,
synthetics). Also, sort by color.
Did you overload the washer?
Do not overload the washer. The washer can be fully loaded,
but not tightly packed. The wash load must be balanced. Lint
can be trapped in the load if overloaded.
Check the following:
Was paper or tissue left in pockets?
Did you use enough HE detergent?
Use only HE or High Efficiency detergent. Follow detergent
manufacturer's recommendations for the type of load you are
washing.
Is your water colder than 60°F (15.6°C)?
Wash water colder than 60°F (15.6°C) may not completely
dissolve powdered detergent.
Are you using a low speed wash cycle?
Powdered detergents may not dissolve well in a slow-speed
cycle. For best results, use liquid detergent for slow-speed
cycles such as Hand Wash.
Stains on load
Did you add detergent to the dispenser?
For best results, add detergent to the detergent
compartment. Do not add detergent to the washer drum.
Did you use enough HE detergent?
Use only HE or High Efficiency detergent. Follow detergent
manufacturer's recommendations for the type of load you are
washing.
Is there above average iron (rust) in water?
You may need to install an iron filter.
Did you properly sort the load?
Sort dark clothes from whites and lights.
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