WARRANTIES - After-sales service
Swimming pool 355x550 - H120 cm
Warranty conditions:
The swimming pool must be assembled within 48 hours of the package being opened.
For the warranty to be valid, a concrete slab must be in place.
Our warranty covers only the replacement of defective parts. It in no way covers demands for compensation or damages. The general warranty does not apply in the following circumstances:
• Use of the equipment in a way which is not in accordance with the instructions.
• Damage incurred as a result of bad handling during and after assembly. or any changes made to structural elements without the manufacturer's agreement
1) Pump : 2 year warranty (electrical problems) under normal conditions of use. The following are not covered by the warranty: damage due to abrasion or corrosion (particularly in the case of treating the water by
salt electrolysis), damage due to a faulty connection, equipment dismantled or repaired by a third party, breakage of parts (pump stand, pre-filter cover, grooved end fitting), using the pump when it is empty or
immersing the pump (e.g. if the pump house is flooded). The warranty is not valid if the electric cable and/or the plug are replaced, removed or damaged.
2) Liner : 2 year warranty under normal conditions of use. The following are not covered by the warranty: rips, holes, tears, stains (treatment products put straight into the water) stains related to the development
of algae, stains related to decomposing foreign bodies in contact with the liner, stains and discolorations resulting from the impact of oxidising products, discoloration and wear due to materials rubbing on various
surfaces. Distortions in the liner if it has been out of water for more than 24 hours (never completely empty your pool). See the warranty document that comes with the liner.
3) Filter : 2 year warranty under normal conditions of installation and use: tank, drain plug, collar and multiport valve.... The following are not covered by the warranty: problems with waterproof sealing due to
operating at a level of pressure which exceeds the maximum pressure permitted (see instructions for the filter).
4) Skimmer : 2 year warranty on the waterproof seals.
5) Wooden structure : 10 year warranty against rotting and damage caused by insects. The following are not covered by the warranty: changes in the colour of the wood caused by the climate, natural distortions
(splits, cracks, knots and minor flaws in the tongues of the planks which do not have any adverse effect on the mechanical strength of the wood or on the assembling of the pool). The warranty does not cover
incorrect assembling or storage which may cause the wood for the sides of the pool to become warped (assembling the pool a long time after contents have been taken out of the packaging) or distortion of the
planks by the pressure of the water, which does not have any detrimental effect on the mechanical resistance of the pool. Any additional protection of the wood for the structure can only be undertaken using a
product which is compatible with autoclave treatment.
IMPORTANT : The after-sales service will be available only at point of sale.
Essential records for claiming the warranty:
- Till receipt / proof of purchase.
- Photograph of the damaged part or the problem in question
Shop :
City :
Contact department :
Direct tel :
Code
Ref.
Désignation
M-1
7504305
Plank 45 x 145 x 1480 mm
M-2
7514095
Plank 45 x 145 x 1780 mm
M-3
7514778
Plank 45 x 145 x 3730 mm
MS-C
7514036
Upper plank 45 x 135 x 1780 mm
MS-L
7514779
Upper plank 45 x 135 x 3730 mm
2MS
7504306
Upper 1/2 plank 45 x 67 x 1480 mm
2MI-C
7514041
Lower 1/2 plank 45 x 77 x 1780 mm
2MI-L
7514777
Lower 1/2 plank 45 x 77 x 3730 mm
MSS
7514045
Upper skimmer plank 45 x 135 x 1780 mm
MIS
7514069
Lower skimmer plank 45 x 145 x 1780 mm
MR
7504328
Water jet plank 45 x 145 x 1480 mm
7514114
Sacrifice part 45 x 135 x 280 mm
PF
7514113
L-section finish 28 x 70 x 1260 mm
C
7514048
Console edging 45 x 230 x 170 mm
7514049
Wooden stop block for the skimmer flap 30 x 20 x170 mm
PR
7514097
Post 45 x 135 x 1275 mm (reinforcement)
L
7514096
Dressing lath 22 x 165 x 1275 mm
PL
7100201
Pair of rungs for wooden ladder H120/130 cm
T
7514052
Wooden ladder steps/Skimmer flap 28 x 145 x 600 mm
MSD
7514054
Pine outer right skimmer edging 28 x 145 x 526 mm
MSG
7514055
Pine outer left skimmer edging 28 x 145 x 526 mm
MGI-P 7100208
Pine edging 28 x 145 x 1219 mm Int. 4
MGE-P 7100209
Pine edging 28 x 145 x 1343 mm Ext.
MGI-M 7100210
Pine edging 28 x 145 x 1529 mm Int. 2
MGE-M 7100215
Pine edging 28 x 145 x 1653 mm Ext.
MGE-L 7514781
Pine edging 28 x 145 x 3603 mm Ext.
MGI-L
7514780
Pine edging 28 x 145 x 3479 mm Int.
BM-H
7504329
IPE 120 galvanised cradle - 3166 mm
BM-V
7514012
Complementary IPE 120 galvanised cradle - 1294 mm
7514214
Bag of 12 metal cradle bolts
7514149
Sandbag 25 kg
R
7514016
Hung 2.06 ml hanging rails
7514750
3-step stainless steel ladder
Poolmax
Filtration
S
Skimmer large
JM
Anodised aluminium joint
Ground protection felt
Protective felt for wall
Flexible pipe, 8 m
NOTICE 355x550 - H120-2018/1.indd 9
- Warranty filled out correctly.
- Reference number of the faulty part.
Client :
Address :
City :
Tel :
Qty
Qty
7514696
parcel
ASS
Code
Ref.
BREAKDOWN OF THE HARDWARE KIT
31
13
A1
7514516
Console + reinforcer bag
14
A2
7514606
Console + reinforcer bag
1
B
7514270
Cradle masking bag
2
C3
7514616
Rail bag - Hung
4
DMI
7514553
Edging screw bag
2
DMP2
7514618
Edging screws bag
2
E
7514145
Skimmer door bag
1
1
F
7514620
Jointing curb bag alu
1
G
7514146
Wood ladder + finishing section bag
2
16
20
2
14
2
1
MGI-P
5
1
MGE-P
1
4
4
2
1
2
2
1
2
1
2
7
1
MGI-M
1
1
1
8
2
1
1
8
7504215
Hardware kit
1
Qté
Qté
parcel
ASS
7504224
2
3
7514915
1
1
1
1
1
1
1
MGE-L
MGI-L
MSS
MIS
PR
M-1
II / 18-1
Blue 75/100 Liner 355x550 - H120cm
or
Beige 75/100 Liner 355x550 - H120cm
or
Grey 75/100 Liner 355x550 - H120cm
PL
T
MS-C
BM-H
2MI-C
PR
PR
M-3
2MI-L
MS-L
1
1
1
M-2
BM-V
20.12.17 07:54