Rectifying Minor Faults Yourself - Gaggenau RY 492 Notice D'utilisation

Rectifying minor faults yourself

Before you call customer service:
Check whether you can eliminate the fault yourself based on the following information.
Customer service will charge you for advice – even if the appliance is still under guarantee!
Appliance
Fault
Appliance has no refrigeration
capacity.
The light does not work.
The display does not illuminate.
The refrigeration unit is switching
on more frequently and for lon-
ger.
The light (LED) does not work.
Display indicates "E..".
Display indicates "LOW-
POWER".
Display indicates "HIGHVOLT".
Condensation forms on the rail
on the left door.
Possible cause
Appliance has been switched off.
Power failure.
The fuse has been switched off.
The mains plug has not been inserted
properly.
Appliance opened frequently.
The ventilation openings have been cov-
ered.
Large quantities of fresh food are
placed in the freezer.
The LED lamp is defective.
Light switch is jammed.
Electronics have detected a fault.
The mains voltage falls below
the permitted limiting value.
The mains voltage exceeds
the permitted limiting value.
Condensation of warm air.
Remedial action
Press the On/Off button.
Check whether the power is on.
Check the fuse.
Check whether the mains plug is secure.
Do not open the appliance unnecessarily.
Remove obstacles.
Activate fast cooling and/or fast freezing.
Call customer service.
Check whether it can be moved.
Call customer service.
When the mains voltage reaches the stipulated
value again, the warning message goes out.
If the warning message lasts for longer, inform
the energy supply company.
When the mains voltage reaches the stipulated
value again, the warning message goes out.
If the warning message lasts for longer, inform
the energy supply company.
Switch on heater in the rail (see chapter "Spe-
cial functions", section "Door rail heater").
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