TROUBLESHOOTING
PROBLEM
There is interior moisture
buildup
NOTE: Some moisture
buildup is normal.
There is frost/ice buildup in
the freezer compartment
Ice and Water
PROBLEM
The ice maker is not
producing ice or is not
producing enough ice
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POSSIBLE CAUSES
The room is humid
The door(s) are opened often or not
closed completely.
The door is blocked open
A bin or shelf is in the way
Storing liquid in open containers
The drawer is opened often or left
open.
Poor door seal
Temperature controls are not set
correctly
POSSIBLE CAUSES
The refrigerator is not connected to a
water supply or the water supply
shutoff valve is not turned on.
There is a kink in the water source line. A kink in the line can reduce water flow. Straighten the water
The ice maker is not turned on.
The refrigerator has just been
installed.
The refrigerator door is not closed
completely.
A large amount of ice was recently
removed.
An ice cube is jammed in the ice
maker ejector arm.
A water filter is installed on the
refrigerator.
A reverse osmosis water filtration
system is connected to your cold
water supply.
SOLUTIONS
A humid environment contributes to moisture buildup.
Allows humid air to enter the refrigerator. Minimize door
openings and close doors completely.
Move food packages away from door.
Push bin or shelf back into the correct position.
This adds humidity to the refrigerator interior. Keep all
containers tightly covered.
Minimize drawer openings and close drawer completely after
use.
Ensure door seals are making full contact with the
refrigerator cabinet to allow for an adequate seal.
See "Using the Control(s)" for recommended temperature
settings.
SOLUTIONS
Connect refrigerator to water supply and turn water shutoff
valve fully open.
source line.
Make sure the ice maker is on. See "Ice Maker and
Ice Storage Bin."
Wait 24 hours after ice maker installation for ice production
to begin. Wait 3 days for full ice production.
Close the door firmly. If it does not close completely, see
"The doors will not close completely."
Allow sufficient time for ice maker to produce more ice. See
"Ice Maker and Ice Storage Bin" for ice production rates.
Remove ice from the ejector arm with a plastic utensil.
Remove the water filter and operate the ice maker. If ice
volume improves, then the filter may be clogged or
incorrectly installed. Replace filter or reinstall it correctly.
This can decrease water pressure. See "Water Supply
Requirements."