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If faucet does not appear to be functioning prop-
erly, repeat the faucet startup process
Startup process definition: Disconnect the battery holder
cable (Y) and leave disconnected for 10 seconds. Reinsert
battery holder cable (Y) and ensure cable is pushed all the
way into the control box (S) (Refer to step 13).
Symptom
Water does not flow and light is off.
Water does not flow and light is on.
Low flow in HOT/COLD/BOTH.
OR
Only HOT or COLD flow.
Sensor not functioning.
Handle position for HOT and COLD water
flow is reversed (COLD forward).
Water keeps flowing and does not turn off. 1. Battery holder cable unplugged while faucet running.
Light is blinking
Troubleshooting
Wave Sensor
Probable Cause(s)
1. Data cable is not plugged into control box all the way.
2. Power cable is not plugged into control box all the way.
3. Batteries not installed properly.
4. Batteries are dead in the battery holder.
5a. If using AC adapter only and electricity is out.
5b. If using AC adapter with power splitter and electricity
is out.
6a. If using AC adapter only and the wall switch for power
outlet is OFF.
6b. If using AC adapter with power splitter and the wall
switch for power outlet is OFF.
1. Water supplies are not turned ON.
1. HOT/COLD/BOTH water supplies are not turned ON.
2. Pinched or kinked hoses.
3. Clogged filters.
1. Protective label was left on the sensors during faucet
startup process.
2. Sensor is deactivated.
3. Handle slightly open.
4. An object is within the range of the sensor.
1. HOT and COLD hoses are installed in reversed order at
wall stops.
2. HOT and COLD hoses are installed in reversed order at
control box.
2. Handle in open position.
1. Low battery voltage.
2. Dead batteries.
3. Rechargeable batteries being used.
Recommended Action(s)
Push data cable firmly into control box (Step 9).
Push power cable firmly into control box (Step 17).
Unplug battery holder cable. Install the batteries in proper orientation into the battery
holder (Step 14).
Unplug battery holder cable. Replace batteries with new AA alkaline batteries (Step 14).
Temporarily use the battery holder supplied with the faucet.
Faucet will function normally until battery power is depleted.
Turn the wall switch ON to ensure power at outlet. Clear area for proper startup.
Turn the wall switch ON to ensure power at outlet. If the wall switch remains OFF, the
faucet will function normally until battery power is depleted.
Turn ON the water supplies (Step 16).
Turn ON the water supplies (Step 16).
Make sure all hoses are not pinched or kinked.
Clean both filters (See pages 16-17).
Remove the label from the sensor.
Reactivate sensor (page 14).
Close the handle fully.
Ensure there are no objects within 8" of the sensor.
Turn OFF supplies. Connect the HOT supply hose to the HOT stop and COLD supply hose
to the COLD stop.
Turn OFF supplies. Connect the HOT supply hose to the HOT side of the control box and
COLD supply hose to the COLD side of the control box (see step A2 for hose removal).
Unplug the battery holder cable fully.
Close the handle.
Replace batteries with new AA alkaline batteries (Step 14).
Replace batteries with new AA alkaline batteries (Step 14).
Replace with and only use AA alkaline batteries for proper faucet functionality (Step 14).
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INS10613 - 7/17
Data
Hot Side
Filter Inside
Power
Fitting x2
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