11. Troubleshooting
The product left our warehouse in perfect condition. If you do, however, discover a
problem, see if you can solve it by using the solutions offered in the following table.
If these do not work, contact our customer services department.
Improper repairs will invalidate the warranty. Do not attempt to repair the
appliance yourself.
Problem
The appliance is not
working.
Nylon cord no
longer unwinds.
12. Ordering replacement cord roll
Contact our customer service department to order a cord roll. Have the following
information to hand:
•
Cord roll MSN 50052348
13. Disposal
Packaging
The product has been packaged to protect it from damage in transit.
The packaging is made from materials that can be reused or recycled.
Appliance
Old appliances should not be disposed of with the household waste.
In accordance with Directive 2012/19/EU, the appliance must be
properly disposed of at the end of its service life.
This involves separating the materials in the appliance for the purpose
of recycling and minimising the environmental impact.
Take old appliances to a collection point for electrical scrap or a recycling centre.
Contact your local waste disposal company or your local authority for more
information on this subject.
92 of 98
Possible cause
The plug is not
connected to the mains.
Mains cable defective.
Spool is empty.
Strimmer spool is
blocked.
Troubleshooting
Connect the appliance to
a properly installed safety
socket.
Contact the customer service
department.
Replace the strimmer spool
(See page 91).
If necessary, remove the
strimmer spool and eliminate
the blockage (See page 91).