Problem
Pan detection/sizing
not working properly
Display flashing "E"
alone (no other letter)
Display flashing "E"
alternating to "c"
Display flashing "E"
alternating to "o"
Possible Causes
Improper cookware
being used.
Pan is improperly placed.
Cooktop control
improperly set.
A hardware error has
occurred.
Keypad Error, indicating
keypad cleaning is needed.
Over Temperature, indicating
over temperature of a
surface element or electronics.
What To Do
• Use a flat induction capable pan that meets the
minimum size for the element being used. See the
Using the correct size cookware section.
• Make sure the pan is centered on the corresponding
surface element.
• Check to see that the control is set properly.
• Call for service.
• Clean the keypad area. Wipe up spills or remove
utensils from the keypad area.
• Remove an empty pan from the surface element.
• Allow the cooktop to cool down approximately
30 minutes.
• Check to be sure ventilation to the cooling system
below the cooktop is not blocked.
ge.com
19