T-Fal SuperGrill Mode D'emploi page 14

TEFAL/T-FAL* INTERNATIONAL LIMITED GUARANTEE
This product is repairable by TEFAL/T-FAL*, during and after the guarantee period.
TEFAL/T-FAL endeavours to keep most of the stock of the spare parts available for the repair of your
product for up to 5 to 7 years on average, from the last date of production.
Accessories, consumables and end-user replaceable parts can be purchased, if locally available, as
The Guarantee
TEFAL/T-FAL guarantees this product against any manufacturing defect in materials or workmanship
during the guarantee period within those countries*** as stated in the attached country list, starting
from the initial date of purchase or delivery date.
The international manufacturer's guarantee covers all costs related to restoring the proven defective
product so that it conforms to its original specifications, through the repair or replacement of any
defective part and the necessary labour. At TEFAL/T-FAL's choice, a replacement product may be
provided instead of repairing a defective product. TEFAL/T-FAL's sole obligation and your exclusive
resolution under this guarantee are limited to such repair or replacement.
Conditions & Exclusions
TEFAL/T-FAL shall not be obliged to repair or replace any product which is not accompanied by a valid
proof of purchase. The product can be taken directly in person or must be adequately packaged and
returned, by recorded delivery (or equivalent method of postage), to a TEFAL/T-FAL authorised service
centre. Full address details for each country's authorised service centers are listed on TEFAL/T-FAL
website (www.tefal.com) or by calling the appropriate consumer Service centre set out in the attached
country list. In order to offer the best possible after-sales service and constantly improve customer
satisfaction, TEFAL/T-FAL may send a satisfaction survey to all customers who have had their product
repaired or exchanged in a TEFAL/T-FAL authorised service centre.
This guarantee applies only for products purchased and used for domestic purposes and will not
cover any damage which occurs as a result of misuse, negligence, failure to follow TEFAL/T-FAL
instructions, or a modification or unauthorised repair of the product, faulty packaging by the owner or
mishandling by any carrier. It also does not cover normal wear and tear, maintenance or replacement
of consumable parts, or the following:
- using the wrong type of water or consumable
- mechanical damages, overloading
- damages or poor results specifically due to wrong voltage or frequency as stamped on the product
ID or specification
- ingress of water, dust or insects into the product
- scaling (any de-scaling must be carried out according to the instructions for use)
- damage as a result of lightning or power surges
- damage to any glass or porcelain ware in the product
- accidents including fire, flood, etc
- professional or commercial use
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described on the TEFAL/T-FAL internet site www.tefal.com
: www.tefal.com