After-Sales Service And Advice On Using Products - Bosch UniversalVac 18 Notice Originale

12 | English
– Pull the filter unit (coarse dirt filter (14) and fine dust fil-
ter (16)) by the housing wall (15) away from the motor
housing.
– Pull the fine dust filter (16) out of the coarse dirt filter
(14).
– Gently push the fine dust filter (16) together along the
long sides and carefully tap it over a suitable waste bin. If
necessary, brush the flaps of the fine dust filter with a soft
brush.
– To assemble, perform the same steps in reverse order.
Faults
If the suction power is insufficient, check:
– Is the dust container (6) full?
▷ (see "Cleaning the Dust Container (see figures C1–
C2)", page 11)
– Are the filters (14)/(16) clogged with dust?
▷ (see "Cleaning the filters (see figures D1 – D4)",
page 11)
– Is the battery's state of charge (4) too low?
▷ (see "Charging the battery", page 10)
Regularly emptying the dust container and cleaning the fil-
ters will ensure optimum suction power.
If suction power is still not sufficient, take the vacuum
cleaner to the after-sales service.

After-sales service and advice on using products

Our after-sales service can answer questions concerning
product maintenance and repair, as well as spare parts. You
can find exploded drawings and information on spare parts
at: www.bosch-pt.com
The Bosch product use advice team will be happy to help you
with any questions about our products and their accessor-
ies.
In all correspondence and spare parts orders, please always
include the 10‑digit article number given on the type plate of
the product.
Great Britain
Robert Bosch Ltd. (B.S.C.)
P.O. Box 98
Broadwater Park
North Orbital Road
Denham Uxbridge
UB 9 5HJ
At www.bosch-pt.co.uk you can order spare parts or ar-
range the collection of a product in need of servicing or re-
pair.
Tel. Service: (0344) 7360109
E-Mail: boschservicecentre@bosch.com
Ireland
Origo Ltd.
Unit 23 Magna Drive
Magna Business Park
City West
Dublin 24
Tel. Service: (01) 4666700
Fax: (01) 4666888
1 609 92A 4E3 | (13.08.2018)
Australia, New Zealand and Pacific Islands
Robert Bosch Australia Pty. Ltd.
Power Tools
Locked Bag 66
Clayton South VIC 3169
Customer Contact Center
Inside Australia:
Phone: (01300) 307044
Fax: (01300) 307045
Inside New Zealand:
Phone: (0800) 543353
Fax: (0800) 428570
Outside AU and NZ:
Phone: +61 3 95415555
www.bosch-pt.com.au
www.bosch-pt.co.nz
Republic of South Africa
Customer service
Hotline: (011) 6519600
Gauteng – BSC Service Centre
35 Roper Street, New Centre
Johannesburg
Tel.: (011) 4939375
Fax: (011) 4930126
E-mail: bsctools@icon.co.za
KZN – BSC Service Centre
Unit E, Almar Centre
143 Crompton Street
Pinetown
Tel.: (031) 7012120
Fax: (031) 7012446
E-mail: bsc.dur@za.bosch.com
Western Cape – BSC Service Centre
Democracy Way, Prosperity Park
Milnerton
Tel.: (021) 5512577
Fax: (021) 5513223
E-mail: bsc@zsd.co.za
Bosch Headquarters
Midrand, Gauteng
Tel.: (011) 6519600
Fax: (011) 6519880
E-mail: rbsa-hq.pts@za.bosch.com
Transport
The contained lithium-ion batteries are subject to the Dan-
gerous Goods Legislation requirements. The batteries are
suitable for road-transport by the user without further re-
strictions.
When shipping by third parties (e.g.: by air transport or for-
warding agency), special requirements on packaging and la-
belling must be observed. For preparation of the item being
shipped, consulting an expert for hazardous material is re-
quired.
Bosch Power Tools