English
Troubleshooting
Check that the line cord is undamaged. Disconnect any additional
equipment, extension cords and other telephones. If the
problem is resolved, the fault is with the other equipment. Test
the equipment on a known working line. If the product works
then the fault is probably with the line. Please inform your local
network operator. If you are still experiencing difficulties, contact
Doro or the place of purchase.
UK
If you cannot resolve the fault using the troubleshooting section,
technical support is available on the Premium Rate Number:
0906 302 0114.
Calls cost 50 pence per minute (prices correct at the time of
going to press), and is operational between 9AM - 5PM Monday-
Friday excluding Bank Holidays. Alternatively,
E-mail on: tech@doro-uk.com
You can contact us in writing: Consumer Support Group, Doro
UK Ltd., 22 Walkers Road, North Moons Moat, Redditch,
Worcestershire, B98 9HE, (regarding any Spares or Technical
query), or Telephoning (Spares only): 01527 584377
Web site: www.doro-uk.com
Guarantee
This product is guaranteed for a period of 12 months from the
date of purchase. Proof of purchase is required for any service
or support required during the guarantee period. This guarantee
shall not apply to a fault caused by an accident or a similar incident
or damage, liquid ingress, negligence, abnormal usage or any
other circumstances on the purchaser's part. Furthermore, this
guarantee shall not apply to a fault caused by a thunderstorm or
any other voltage fluctuations. This guarantee does not in any
way affect your statutory rights. (As a matter of precaution, we
recommend disconnecting the telephone during a thunderstorm.)
Australia and New Zealand
Products permitted for connection to the telephone network
are marked with
in Australia and
in New
Zealand. These marks indicate the products comply with the
regulations and can be used without concern in the country of
purchase. If you believe this product is malfunctioning, please
refer to the relevant section and/or consult the troubleshooting
guide in this manual to ensure that you have followed the
instructions carefully. As an alternative you can visit our web site
for FAQ's or send an e-mail for a prompt reply.