Lionelo LO-HUGO Mode D'emploi page 33

Warranty conditions:
1. The Lionelo brand with its registered office at A. Kręglewskiego 1, 61-248 Poznań,
Poland guarantees that the equipment is operational in accordance with the
technical-operating conditions described in the manual.
2. The warranty is granted for a 60 months period from the date of sale. If the
Buyer is a company (VAT invoice), the warranty is granted for a 12-month
period.
3. The warranty is valid in the country of purchase.
4. Revealed manufacturing defects shall be removed during the warranty period
free of charge by the Authorised Manufacturer Service.
5. Any defects or damages discovered and reported within the warranty period
will be removed free of charge within 21 working days, but in justifiable cases
(for instance, spare parts must be brought from abroad) this period may be
extended by another 30 days.
6. Any defects or damages to the equipment should be reported and delivered
to the service site immediately after being revealed.
7. Accessories included with the devices are under 3-month warranty from the
date of purchase.
8. In case of an unjustified complaint (a complaint of efficient product or the
mechanically damaged one), the person who reports a complaint shall be
charged for transportation cost.
9. The Customer is entitled to replacement of the product to another with the
same or similar specifications (and) colours if the Service determines that the
removal of defects is not possible.
10. The service is not responsible for any loss of data.
11. The warranty will be respected only if the customer attaches (to the faulty
device) a damage description, all of the accessories received at the moment of
the equipment purchase, and proof of purchase containing the date of sale.
12. The warranty does not cover: natural wear of the product related to its
normal operation, damage resulted from improper usage or non-compliance of
the instructions described in the manual, tears or cracks caused by the
Customer, fading of fabric resulting from prolonged exposure to sunlight or
washing the product or its parts in the wrong temperature, mechanical,
electrical, thermal and intentional damages and defects caused by them, as
well as damage caused by unauthorised modifications or repairs.
13. The Service may refuse to repair products in case of any traces of
unauthorised repair.
14. If the fault is not covered by the manufacturer's warranty, paid repair may
be offered by the Service.
15. Neither the Manufacturer nor the Authorised Service is responsible for any
damages or losses arising from the inability to use the device that is being
repaired.
16. The product that has not been collected from the service site within 3 months
can be charged with storage cost appropriate to the storage time.
17. Delivery of the product which is incomplete or lack of proper packaging is
equivalent to the failure of the warranty conditions by the Buyer, and it can
provide a basis to refusal of the repair or extension of the repair period.
18. In case of sending the product for repair, when no defect is found, the
expenses for the expert assessment shall be fully borne by the consumer.
19. If the product (sent for repair) works properly, and the reason of its invalid
operation is, for instance, a low battery, the Consumer shall bear the cost of the
expert assessment.
20. The product warranty shall not exclude, limit or suspend the Customer
rights resulting from the guarantee.
21. Only clean products in original or replacement packagings can be reclaimed.