Telephone Technical Support - IBM iLM300 Guide D'utilisation

Telephone technical support

Installation and configuration support through the IBM HelpCenter
available for a fee, at IBM's discretion, 90 days after the option has been withdrawn from marketing.
Additional support offerings, including step-by-step installation assistance, are available for a nominal
fee.
To assist the technical support representative, have available as much of the following information as
possible:
v Option name
v Option number
v Proof of purchase
v Computer manufacturer, model, serial number (if IBM), and manual
v Exact wording of the error message (if any)
v Description of the problem
v Hardware and software configuration information for your system
If possible, be at your computer. Your technical support representative might want to walk you through
the problem during the call.
For the support telephone number and support hours by country, refer to the following table. If the
number for your country or region is not listed, contact your IBM reseller or IBM marketing
representative. Response time may vary depending on the number and nature of the calls received.
Support 24 hours a day, 7 days a week
Canada (Toronto only)
Canada (all other)
U.S.A. and Puerto Rico
All other countries and regions
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Projecteur iLM300 IBM MicroPortable - Guide d'utilisation
®
will be withdrawn or made
416-383-3344
1-800-565-3344
1-800-772-2227
Go to http://www.ibm.com/pc/support/, and click
Support Phone List.