TROUBLESHOOTING
ISSUES
No sound from SoundBar
Sound
Distorted sound or echo
A device cannot connect
with the SoundBar
Bluetooth
Quality of audio play from
a connected Bluetooth
The connected Bluetooth
device connects and
disconnects constantly
PROBLEMS
speakers
device is poor
Connect the audio cable from your SoundBar to your TV
or other devices. However, you do not need a separate
audio connection when the SoundBar and TV are
connected through HDMI ARC connection.
On the remote control, select the correct audio input
If you play audio from the TV through the SoundBar,
make sure that the TV is muted.
Restart the soundbar and try pairing again
You have not enabled the Bluetooth function of the
device. See the user manual of the device on how to
enable the function.
The device is not correctly connected
The SoundBar is already connected with another
Bluetooth device. Disconnect the connected device,
The Bluetooth reception is poor. Move the device closer
to the SoundBar, or remove any obstacle between the
device and the SoundBar.
The Bluetooth reception is poor. Move the device closer
to the SoundBar, or remove any obstacle between the
device and the SoundBar.
9
SOLUTIONS
then try again.